Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Jeff Carl

Whitefish,MT

Summary

Dynamic operations leader with a proven track record of enhancing staff development and operational efficiency. Passionate about client relations and impactful culture that creates lasting relationships with staff and guests. Through innovative and attentive management I have been able to create and maintain highly profitable establishments in all facets of the hospitality industry.

Overview

15
15
years of professional experience

Work History

Director of Operations

Pike Properties
10.2019 - Current
  • Conceptualize, built, developed and currently operate 2 high volume restaurants in a desirable tourist destination.
  • Interviewed, hired and trained all staff, FOH and BOH.
  • Developed promising hourly employees into strong salaried leaders and managers.
  • Oversee all business operations for both restaurants while managing 90 - 120 employees.
  • Defined, implemented, and revised all operational policies and guidelines.
  • Enhanced BOH efficiency and productivity by creating a tiered skills program which fostered a collaborative culture, and promoted professional development opportunities.

General Manager / Director of FOH Operations

Carloss Restaurant Group
10.2017 - 10.2019
  • Helped renovate and open 2 restaurants in a seasonal, high volume tourist destination.
  • Worked under the owner and a Director of operations to help establish and maintain desired service and product standards.
  • Stepped into Director of Operations responsibilities when my supervisor stepped away in June, 2018.
  • Trained management staff to fill the role I left vacated when I stepped up to run 3 separate locations.
  • Oversaw operations of 3 high volume restaurants with live music and 100 - 130 employees.
  • Stepped away from my position when I was offered an opportunity to run the entirety of the opening of a restaurant with financial backing.

General Manager

Joshua Wilton House
01.2016 - 04.2017

Left to take an opportunity with an investor whom moved my family to Montana.

Manager

Pacific Coast Grill
07.2010 - 04.2015

I left to support my wife and her family through a health emergency in Virginia.

Skills

  • Staff Management
  • Client Relations
  • Safety Compliance in Product Handling
  • Staff Development
  • Industry Knowledge
  • Experienced with Microsoft Office Suite
  • Diverse POS Software
  • Proficient in Reservation Software
  • Spirits and Wine Proficiency
  • Construction Oversight
  • Functional Design Expertise
  • Political Handling for Licensing

Accomplishments

    Successfully opened or revamped 13 restaurants of various types in multiple states.

Timeline

Director of Operations

Pike Properties
10.2019 - Current

General Manager / Director of FOH Operations

Carloss Restaurant Group
10.2017 - 10.2019

General Manager

Joshua Wilton House
01.2016 - 04.2017

Manager

Pacific Coast Grill
07.2010 - 04.2015
Jeff Carl