Melissa Carroll
East Greenbush,NY
Summary
Highly motivated and committed individual with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
Work History
Medical Assistant
University at Albany Student Health Center, NYS
11.2019 - Current
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Performed medical records management, including filing, organizing and scanning documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated patient information and insurance details for accurate electronic medical records.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
Medical Assistant
Albany Medical Center Faculty Physicians
11.2012 - 08.2019
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
Medical Assistant
Community Care Physicians
10.2012 - 01.2013
- Collected pertinent data and calculations to aid physician in interpreting results.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared lab specimens for diagnostic evaluation.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
Associate Degree - Medical Assisting
Bryant & Stratton College
Albany, NY08-2012
Bachelor's Degree - English and Philosophy
Sage College of Albany
Albany, NY12-2006
Skills
- Patient Vital Taking
- Lab skills
- Writing Skills
- Organized
- Flexible
- Communication skills
- Teamwork
- Clerical skills
- Data Entry
- Customer Service
- Patient Chart Tracking
- EMR / EHR
Timeline
Medical Assistant
University at Albany Student Health Center, NYS
11.2019 - Current
Medical Assistant
Albany Medical Center Faculty Physicians
11.2012 - 08.2019
Medical Assistant
Community Care Physicians
10.2012 - 01.2013
Associate Degree - Medical Assisting
Bryant & Stratton College
Bachelor's Degree - English and Philosophy
Sage College of Albany