Years of Product Development
Jeff Cole
Program Manager
Cleveland,OH
Summary
Program Manager at Bendix Commercial Vehicle Systems with expertise in leading global teams and executing complex product development projects. Demonstrated success in strategic planning and team development, resulting in successful product launches. Recognized for problem-solving skills and commitment to quality assurance, consistently delivering results that exceed expectations. Strong background in design development life cycle and agile methodologies, driving innovation and operational efficiency.
Overview
10
10
10
10
Years of Quality Development
5
5
Years of Program Management
Work History
Design Quality Engineer
Bendix Commercial Vehicle Systems
Avon
10.2020 - Current
- Supervised the quality development of four new air dryer products that integrated a wide range of pneumatic, hardware and software systems and authorized the release of the associated assembly and manufacturing processes
- Led multiple global development teams through the APQP Release process and was responsible for presenting the project status and product deviations to top-level management and OE customers
- Drove global quality reviews of the software development cycle on prototype and serial software releases. Each release contained over 4000 test suites that needed to be linked back to customer product functional requirements
- Organized the submission of 15 serial PPAP packages to multiple OE customers. This involved working with the global development team to collect the necessary engineering, testing, manufacturing, and quality information needed for OE approval
- Developed and managed the Global Warranty Claims process for multiple OE customers, providing thorough 8D documents that contained the initial unit testing, root cause analysis and corrective action implementation timelines.
- Created extensive cross-functional OPL checklists and organized weekly meetings between technical and manufacturing teams. These discussions focused on driving all product development and release timelines to completion, removing critical impediments that impeded the velocity of the team.
Program Manager - Product Relocation / Development
Bendix Commercial Vehicle Systems
Avon
01.2023 - 12.2024
- Supervised the manufacturing and business relocation of $6.5 million worth of annual production from European manufacturing locations to new locations located in Mexico, with a total capital investment of $4 million
- Created and maintained global and localized business cases that were presented to top-level management frequently, showing the key global financial impacts and risks of product relocation to North America
- Directed a global cross-functional team consisting of engineering, quality, manufacturing and purchasing through the Agile process
- Built a thorough product backlog that reflected the project milestones and product requirements. This backlog was reviewed and discussed frequently with the development team to ensure that sprints were driving to the final product delivery.
- Coordinated the RFQ process with the global purchasing department which included finding new suppliers, leading price negotiations and hosting supplier visits for project overview and incentive discussions
Scrum Master
Bendix Commercial Vehicle Systems
Avon
01.2021 - 09.2024
- Supervised all Agile Scrum events for an internal Scrum Team consisting of 10 developers. This involved organizing scrum activities such as daily scrums, sprint planning, sprint retrospectives, and sprint reviews.
- Implemented key Scrum methodologies and tools that improved the development team's overall velocity and efficiency. This was completed by training the team to consistently use programs such as Miro and Jira to create effective product backlogs.
- Resolved product development impediments that prevented the agile team from meeting critical project milestones.
DFMEA Engineer
Bendix Commercial Vehicle Systems
Avon
08.2016 - 08.2020
Manufacturing Quality Engineer
Schaeffler Group
Wooster
02.2015 - 08.2016
Education
Master of Business Administration -
Ashland University
Ashland, Ohio12.2020
Bachelor of Science - Engineering Technology
Bowling Green State University
Bowling Green, Ohio12.2014
Skills
- Business case development
- Business relocation
- Global team leadership
- Automotive software development
- Customer communication
- Resource allocation
- Conflict resolution
- Risk assessment
- JIRA management
- HK1 analysis
- Logistical cost analysis
- APQP coordination
- PPAP oversight
- Customer relationship management
- Stakeholder engagement
- Team responsiveness
- Strategic planning
- Capital investment development
- Customer requirement evaluation
- Software development lifecycle management
- Global team development strategies
- Customer field return analysis
- Active listening skills
- Complex problem solving techniques
- Training and development initiatives
- Miro collaboration tools
- Root cause analysis methodologies
- Product development processes
- Manufacturing process optimization
Certification
- Scrum Master Certification
- Product Owner Certification
- VDA Audit Certification
- Six Sigma Green Belt
- Eagle Scout
Timeline
Program Manager - Product Relocation / Development
Bendix Commercial Vehicle Systems
01.2023 - 12.2024
Scrum Master
Bendix Commercial Vehicle Systems
01.2021 - 09.2024
Design Quality Engineer
Bendix Commercial Vehicle Systems
10.2020 - Current
DFMEA Engineer
Bendix Commercial Vehicle Systems
08.2016 - 08.2020
Manufacturing Quality Engineer
Schaeffler Group
02.2015 - 08.2016
Master of Business Administration -
Ashland University
Bachelor of Science - Engineering Technology
Bowling Green State University
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