Jeff Cooper
Castle Rock,Colorado
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Sr. Loan Officer
Supreme Lending
11.2012 - 03.2024
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
- Mentored junior loan officers, sharing expertise and knowledge to improve overall team performance.
- Managed a diverse portfolio of loans while maintaining low default rates through careful risk assessment and proactive borrower support.
- Provided exceptional customer service during loan origination, addressing client concerns and ensuring a smooth process from start to finish.
Consumer Credit Specialist
Veracity Credit Consultants
10.2010 - 10.2012
- Interpreted clients' needs and introduced services to fit specific requirements.
- Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities.
- Followed all company policies and procedures to deliver quality work.
Direct Sales Representative
Dish Network Corp
03.2009 - 03.2011
- Prioritized time management skills to handle multiple client accounts simultaneously while maintaining high-quality interactions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Set and achieved company defined sales goals.
Education
Mortgage Loan Origination License - Finance
Pro Schools
Online 11.2011
Skills
Time Management Efficiency
Effective Communication Techniques
Analytical Thinking Strength
Relationship building and management
Risk management assessments
Attention to Detail
Customer Relations
Timeline
Sr. Loan Officer
Supreme Lending
11.2012 - 03.2024
Consumer Credit Specialist
Veracity Credit Consultants
10.2010 - 10.2012
Direct Sales Representative
Dish Network Corp
03.2009 - 03.2011
Mortgage Loan Origination License - Finance
Pro Schools