Jeff Daiker
Maple Grove,MN
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Social Services Supervisor
Scott County Health And Human Services
07.2011 - Current
- Established departmental goals aligned with organizational objectives, monitoring progress towards achieving desired outcomes.
- Coordinated multidisciplinary teams in addressing clients'' varied needs effectively and efficiently.
- Fostered a culture of accountability within the department by promoting performance-driven goal setting and reinforcing professional standards of conduct.
- Ensured compliance with all relevant federal, state, local regulations pertaining to the provision of social services within the organization''s scope of practice.
- Provided supervision and mentorship to new social workers, fostering professional growth and development within the department.
- Developed comprehensive social services programs addressing the specific needs of diverse populations.
- Implemented crisis intervention strategies when necessary, ensuring safety for clients and staff members.
- Conducted regular case reviews with staff members, emphasizing adherence to best practices in social work interventions.
- Increased employee retention by developing a supportive work environment focused on open communication and collaboration among team members.
- Improved team efficiency by providing staff training, guidance, and performance evaluations.
- Collaborated with community organizations to establish partnerships that benefited clients'' well-being and access to resources.
- Optimized resource allocation by assessing programmatic needs against budgetary constraints, making informed decisions on staffing levels and service provision adjustments accordingly.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Referred families to shelters, legal resources, and educational programs.
- Recruited, interviewed, and hired staff members offering exceptional talent and brought great skills to team.
- Provided leadership, guidance and support to staff members.
- Monitored program performance and outcomes for successful delivery of services.
- Assessed community needs and identified resources for social and community service programs.
- Collaborated with community members to develop and implement service initiatives.
- Researched best practices and developed strategies to improve program outcomes.
- Conducted outreach activities to engage local stakeholders in programs.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Implemented strategies to increase public awareness of social and community service programs.
Case Management Supervisor
Meridian Services Inc.
03.1997 - 06.2011
- Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention.
- Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
- Streamlined, standardized and implemented case management processes and techniques to maximize revenue cycle.
- Fostered professional networks and relationships with service and resource providers to promote continuity and quality of care for clients.
- Served as corporate resource for compliance and audits to facilitate legal process and appeals.
- Managed and monitored program activities and evaluated quality for improvement recommendations.
- Leveraged case management tools and conflict management techniques to help interdisciplinary teams achieve optimal outcomes.
- Guided and supervised waiver and non-waivered services programs to promote social work and case management principles.
- Developed strong working relationships with cross-functional teams to facilitate seamless case coordination.
- Managed complex cases with precision, balancing multiple priorities while maintaining attention to detail.
- Improved case management efficiency by streamlining processes and implementing best practices.
- Ensured compliance with legal, ethical, and company standards in all case management activities.
- Facilitated ongoing professional development opportunities for staff members, ensuring they remain current on trends and best practices within field of case management.
- Enhanced client satisfaction by providing comprehensive support and diligently addressing concerns.
- Mentored case managers, fostering professional growth and enhancing overall effectiveness of the team.
- Identified opportunities for continuous improvement within the department by conducting regular audits of policies, procedures, and workflows.
- Evaluated performance of case managers, providing constructive feedback and targeted coaching efforts for improvement.
- Cultivated a positive work environment by promoting open communication and teamwork among staff members.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Evaluated treatment plans against individual goals and healthcare standards.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
Education
Bachelor of Science - Social Work And Psychology
St. Cloud State University
St. Cloud, MN03.1997
Skills
- Multicultural Competence
- Service planning
- Written and verbal communication
- Client Needs Assessments
- Client Advocacy
- Interviewing skills
- Community Outreach
- Proficient in Microsoft Word and Excel, as well as Microsoft Outlook
- Data Analysis
- Staff Oversight
- Budget Administration
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Decision-Making
- Problem Resolution
- Verbal Communication
- Calm Under Pressure
- Active Listening
- Organization and Time Management
Certification
- Non-Violent crisis intervention training
- License in Social Work
Timeline
Social Services Supervisor
Scott County Health And Human Services
07.2011 - Current
Case Management Supervisor
Meridian Services Inc.
03.1997 - 06.2011
Bachelor of Science - Social Work And Psychology
St. Cloud State University
Similar Profiles
Sandra NinoSandra Nino
Eligibility Specialist III at San Benito County Health & Human Services Agency Public Health DivisionEligibility Specialist III at San Benito County Health & Human Services Agency Public Health Division
Branden MexicanoBranden Mexicano
Social Worker Assistant at Tulare County Health & Human Services AgencySocial Worker Assistant at Tulare County Health & Human Services Agency
Tawni FergusonTawni Ferguson
Senior Case Manager at Lincoln County Health & Human ServicesSenior Case Manager at Lincoln County Health & Human Services
NICOLE STAUFFERNICOLE STAUFFER
Lead Rn at TRIA Orthopedic CenterLead Rn at TRIA Orthopedic Center
James RaifordJames Raiford
Grounds Maintenance Worker at Minnesota State FairgroundsGrounds Maintenance Worker at Minnesota State Fairgrounds