Jeff Dawkins
Manteca,United States
Summary
Accomplished professional with extensive experience overseeing overall human resources functions including performance evaluation, workforce planning, employee welfare, compensation and benefits, and organizational development. Proven ability to support and develop a senior management team to ensure the achievement of strategic objectives through effective staffing and training. Recruiting/Sourcing experience Hands-on experience building a diversity sourcing/recruiting program Knowledge of labor and human rights legislation Familiarity with online and offline sourcing (e.g. through professional networks or job fairs) Excellent communication skills Articulate presenter with a talent for achieving ambitious results by galvanizing teams, building internal/external relations, and delivering robust ideas across the organization. Participation in seminars and workshops around diversity in the workplace.
Overview
20
20
years of professional experience
Work History
Field Manager of Operations
US Department of Commerce
Los Angeles, CA
11.2019 - 11.2020
- Coordinated field operations activities with other departments to maximize efficiency.
- Conducted regular performance reviews for field staff members and provided guidance on improving their skillsets.
- Supervised the daily work of a team of 20+ recruiting supervisors.
- Resolved enumerators issues and implemented corrective actions to prevent recurrence.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Oversaw the onboarding process for new clients, including training sessions and product demonstrations.
Post Graduate Student
Cappel University
Minneapolis, MN
02.2019 - 11.2019
- Monitored changes in patient behavior over time as part of an ongoing evaluation process.
- Facilitated group activities to promote social interaction among clients.
- Evaluated students to uncover learning deficiencies and devise improvement plans.
- Tutored or mentored students in need of additional instruction.
- Completed teen aggression research as part of four-person graduate team.
Juvenile Correctional Officer
Atlanta Juvenile Correction Facility
Atlanta, GA
12.2018 - 02.2019
- Directed and supervised juveniles in a correctional setting, ensuring safety of all inmates.
- Provided counseling services to juvenile offenders to address behavioral issues.
- Managed daily operations within the facility, including discipline, recreational activities, medical and mental health care, and educational programs.
- Enforced rules and regulations related to inmate conduct and behavior in accordance with established policies.
Foreign Affairs Officer
Us Department Of State Bureau of Cultural Affairs
Washington, DC
04.2010 - 12.2018
- Participated in negotiations between conflicting parties concerning issues impacting the civilian population.
- Maintained records of all interactions with host nation representatives during missions.
- Led cross-functional teams to create an atmosphere of trust and encourage innovations as a team coordinator across multiple locations. Provided expert guidance to parents on abduction cases. Upheld appropriate personal identifying information (PII), internal reports, and information gained from databases such as consular consolidated database (CCD), passport information electronic record system (PIERS), and international parental child abduction (IPCA), and lexis nexus.
- Maintained case status by liaising with a foreign central authority, attorneys, law enforcement, and embassy staff members. Review all communications, including our careers page and social media accounts, to ensure they’re in line with labor legislation, respect human rights, and have non-discriminatory language.
Senior Advisor
US Army National Guard
Atlanta, GA
03.2006 - 12.2008
- Developed and implemented new strategies for client engagement.
- Prepared detailed reports summarizing progress made towards meeting objectives set forth by senior management.
- Analyzed data from surveys and other sources to assess customer satisfaction levels.
- Conducted research to identify areas of improvement in services offered by the organization.
- Created reports summarizing findings from customer feedback surveys.
- Advised clients on best practices for achieving their goals within budget constraints.
Battalion Command Sergeant Major
US Army
Atlanta, GA
08.2000 - 03.2006
- Managed daily operations of a battalion-sized organization consisting of over 500 personnel.
- Organized and supervised the training and development of subordinate noncommissioned officers.
- Conducted monthly evaluations for NCOs, as well as providing feedback on their performance.
- Provided leadership and guidance to all enlisted personnel in order to ensure compliance with regulations and standards.
- Coordinated with other staff members to develop plans for physical security, force protection, and emergency response procedures.
- Developed strategies for improving morale among battalion personnel through various activities.
- Advocated for Soldiers' rights by ensuring they received proper benefits or legal assistance when needed.
- Trained and managed new recruits in tactical and combat warfare.
- Directed logistical training procedures to adhere to military regulations.
Education
Peer Support Specialist - Peer Support Specialist
WISE U
Sacramento, CA08.2023
International Business
Touro University International - Vallejo, CA. United States
Cypress, CA08.2003
Some College (No Degree) -
Defense Equal Opportunity Management Institute
Cocoa Beach, FL08.2000
Some College (No Degree) - Organizational Leadership
US Army Sergeant Major Academy
Ft Bliss, TX01.1993
Bachelor’s Degree - Human Resources Management
Saint Leo University - Saint Leo, FL. United States
06.1989
Skills
- Project Coordination
- Inventory Management
- Corrective Action Implementation
- Resource Allocation
- Schedule Coordination
- Progress Monitoring
- Employee Development
- Team Building
- Policy Administration
- Staff Management
- Customer Service
- Schedule Management
- Process Improvement
- Teamwork and Collaboration
- Goal Setting
- Onboarding and Orientation
- Customer Relationship Management
- Hiring and Training
- Team Development
- Administration and Reporting
- Performance Evaluations
- Decision-Making
- Training and Development
- Computer Skills
- Team Leadership
- Good Judgment
- Strategic Planning
- Verbal and Written Communication
- MS Office
- Task Delegation
- Office operations
- Field Office Management
- Administrative office operations
- Supporting field operations
Additional Education and Training
- Title: Peer Support Specialist Human Resources (SPHR)
- Title: Human Resources (PHR)
- Title: Certified Mediator
- Title: Equal Opportunity Advisor
- Title: Human Resource Administration
- Title: Task Force Coordinator for Crisis Management
- Title: Class Express Security Training
- Title: Cyber Awareness Training
- Title: Lean Six Sigma Course Completion Certificate Green Belt
- Title: Consular General Course
- Title: TOP Secret Clearance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Age is a question of mind over matter. If you don’t mind, it doesn’t matter.
Satchel Paige
Timeline
Field Manager of Operations
US Department of Commerce
11.2019 - 11.2020
Post Graduate Student
Cappel University
02.2019 - 11.2019
Juvenile Correctional Officer
Atlanta Juvenile Correction Facility
12.2018 - 02.2019
Foreign Affairs Officer
Us Department Of State Bureau of Cultural Affairs
04.2010 - 12.2018
Senior Advisor
US Army National Guard
03.2006 - 12.2008
Battalion Command Sergeant Major
US Army
08.2000 - 03.2006
Peer Support Specialist - Peer Support Specialist
WISE U
International Business
Touro University International - Vallejo, CA. United States
Some College (No Degree) -
Defense Equal Opportunity Management Institute
Some College (No Degree) - Organizational Leadership
US Army Sergeant Major Academy
Bachelor’s Degree - Human Resources Management
Saint Leo University - Saint Leo, FL. United States
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