Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Jeff Day

Lavon,TX

Summary

Experienced Professional in a range of business skillsets including Retail Management, Buying and Warehouse inventory, Financials as a Registered Representative, Customer Service Supervisory Role, Oil and Natural Gas Field experience, and exceeding Profits and Margins through Sales Driven Customer Service.

Overview

10
10
years of professional experience

Work History

Account Manager

Amino Transport
06.2022 - 11.2022
  • Manage customers with historical freight; grow and expand relationships with them
  • Develop new accounts
  • Collaborate with internal teams to ensure that customer needs are understood and supported
  • Utilize Salesforce in accordance with company policy and expectations
  • Achieve new gross profit $ and % goals, new lanes/location goals and account growth goals, as applicable.

Outbound Logistics Coordinator

MISA Imports
03.2022 - 06.2022
  • Coordinate outbound logistics operations including onboarding, quote requests, negotiations, awarding bids, transmitting BOL's, monitoring status, fulfilling inventory orders, and recovery
  • Consolidate LTL shipments, meet freight cost parameters, conduct KPI reviews, and communicate across company assets including warehouses, sales staff, procurement, and accounting inquiries
  • Maintain accurate invoicing, expedite priority shipments, and forecast process improvements.

Logistics Coordinator

MODE Transportation/Exel Hunt
10.2019 - 03.2022
  • Manage day to day logistics for multiple DC locations including load planning, expediting freight brokerage assistance, delivering critical on-time reporting and communications between on-site teams
  • Responsible for accurate invoicing and billing reconciliation, maintaining critical data points including dates, appointment times, tracking, routing changes, and updating after hours adjustments to tenders
  • Provide feedback to optimize carrier performance, act as client liaison between local branches, carriers and corporate headquarters
  • Responsible for meeting stringent deadlines across multiple time zones
  • Deliver excellent customer service by offering off hours assistance, accurate and in-depth communications, professional demeanor, strong work ethic, great team building mindset, and prompt resolution of problems
  • Address performance issues with carriers, resolve service failures by data mining who is responsible and offering solutions
  • Maintain customer first focus by optimizing routing, minimizing overages and seeking the most cost-effective mode of transportation to meet the demand while delivering cost efficiency.

Freight Broker

FSL Logistics, Fraley & Schilling
06.2019 - 09.2019
  • Responsible for booking coverage with carriers, protecting margin percentage, on-boarding new carriers, coordinating pick-up and delivery appointments, updating customers on load status, and maintain records
  • Coordinated logistics with existing carriers and focused on new relationships with regional carriers
  • Exceeded margin percentage goals averaging 22% returns.

Owner

ACT3, LLC
05.2017 - 05.2018
  • Operated Day Trading brokerage account, generating profits through swing trading highly liquid options
  • Utilized daily news updates, market trend analysis, market volatility indexes to forecast trading strategy.

Registered Representative

InvestingMakesMeSick.com
05.2013 - 09.2016
  • Assist in maintaining a business portfolio of 400+ clients ($80M AUM), including investment portfolio reviews, new product presentations, suitability analysis, due diligence on future investment vehicles
  • Includes continuing education, compliance auditing, determining investment percentages to meet goals and strategies, maintaining Salesforce data base, and scheduling new and existing client meeting and constant communications
  • Coordinated and assisted office personnel, vendor representatives, and new clients with the materials needed to complete financial paperwork, meeting suitability standards, establish new accounts, assist in making recommendations, calculating financial returns and risk, and maintaining solid relationships.

Education

Bachelor of Science - Education

Texas Tech University
Lubbock, TX
05.1991

Skills

  • Retail Management
  • Talent Development
  • P & L/Revenue Expertise
  • Hiring, Training, Mentor Role
  • Warehouse/Inventory Control
  • Microsoft Suite Proficiency
  • Safety Awareness/Protocols
  • Seasonal Forecasting
  • Corporate/Rural Experience
  • Employee Retention

Timeline

Account Manager

Amino Transport
06.2022 - 11.2022

Outbound Logistics Coordinator

MISA Imports
03.2022 - 06.2022

Logistics Coordinator

MODE Transportation/Exel Hunt
10.2019 - 03.2022

Freight Broker

FSL Logistics, Fraley & Schilling
06.2019 - 09.2019

Owner

ACT3, LLC
05.2017 - 05.2018

Registered Representative

InvestingMakesMeSick.com
05.2013 - 09.2016

Bachelor of Science - Education

Texas Tech University
Jeff Day