Vincenzo Mastrangelo
Las Vegas,NV
Summary
Dedicated professional with over 15 years of experience in the restaurant industry. Recognized for strong guest relations and efficient service delivery, contributing to repeat business and a positive dining experience. Seeking to leverage expertise in a dynamic team environment.
Overview
3
3
Languages
27
27
years of professional experience
Work History
Waiter
Il Gattopardo
01.2017 - 01.2026
- Delivered exceptional customer service in a fast-paced dining environment.
- Resolved customer complaints promptly, maintaining high satisfaction levels and repeat business.
Waiter
Cantinone
01.2011 - 12.2016
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Implemented suggestions for improving table turnover rates, enhancing overall dining efficiency.
Waiter
Rivington
01.2008 - 12.2010
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Waiter
La Brasa
05.2006 - 10.2006
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Waiter
Casetta
01.2005 - 04.2006
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Inspected dishes and utensils for cleanliness.
Real Estate Agent
Tecnocasa
01.2004 - 12.2004
- Leveraged marketing tools to enhance property visibility and attract potential buyers effectively.
- Negotiated contract terms between buyers and sellers, facilitating successful closings and client satisfaction.
Waiter
La Lanterna
01.2003 - 12.2003
- Conducted regular quality checks on food and beverage offerings to uphold restaurant standards.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Waiter
Quattro Gatti
10.1998 - 12.2002
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
High School Diploma -
Andrea Sabatini
Salerno, Italy06-1998
Skills
- Attention to detail
- Order taking
- Order accuracy
- Guest relations
Languages
Italian
Native or Bilingual
English
Full Professional
Spanish
Professional Working
Timeline
Waiter
Il Gattopardo
01.2017 - 01.2026
Waiter
Cantinone
01.2011 - 12.2016
Waiter
Rivington
01.2008 - 12.2010
Waiter
La Brasa
05.2006 - 10.2006
Waiter
Casetta
01.2005 - 04.2006
Real Estate Agent
Tecnocasa
01.2004 - 12.2004
Waiter
La Lanterna
01.2003 - 12.2003
Waiter
Quattro Gatti
10.1998 - 12.2002
High School Diploma -
Andrea Sabatini