JEFF DESIR
Nyack,NY
Summary
Excels in multitasking and thrives in collaborative team environments. Focused on efficiently executing tasks and resolving problems to ensure customer satisfaction. Dependable and adaptable professional with extensive experience in warehouse operations, shipping/receiving, inventory control and customer service. Skilled in handling materials, training new employees, and maintaining efficient workflows. Strong problem-solver who thrives in fast-paced team environments. Bilingual communicator with a proven record of supporting both warehouse and customer-facing operations.
Overview
10
10
years of professional experience
Education
Bachelor of Science - Social Science
Saint Thomas Aquinas College
Fallsburg, NYAssociate of Science - Liberal Arts
SUNY Sullivan Community College
Fallsburg, NY07.2016
Work History
Lead Shipping Associate
Crown Sign Systems, LLC
06.2024 - Current
- Handle and track outgoing shipments of signage materials, ensuring accurate labeling, documentation, and timely delivery.
- Inspect and verify the quality and quantity of signage products received, promptly reporting any discrepancies or damages to the warehouse manager.
- Safely operate equipment like forklifts and pallet jacks to move, store, and organize signage inventory efficiently.
- Maintain a clean and organized shipping area, following all safety guidelines and warehouse best practices to ensure a smooth workflow.
- Train and mentor new employees on shipping procedures, warehouse safety protocols, and the proper use of equipment to ensure efficient and accurate handling of signage materials.
Medical Courier
Pill Drop
11.2023 - 06.2024
- Safely transported medical supplies and equipment to various healthcare facilities and patients' homes, ensuring timely and accurate deliveries.
- Maintained clean and organized delivery vehicle, conducting regular vehicle inspections, and adhering to all traffic laws and safety regulations.
- Provided exceptional customer service, including assisting with the loading and unloading of deliveries and ensuring all items are delivered in good condition.
- Communicated effectively with dispatchers, healthcare providers, and patients to coordinate delivery schedules and address any delivery-related issues promptly.
Delivery Driver
Pigeon Ship
05.2023 - 10.2023
- Maintained clean driving record while operating delivery vehicles, ensuring compliance with all traffic laws and safety regulations.
- Safely transported packages and goods to designated locations, prioritizing timely and efficient deliveries.
- Implemented efficient delivery routes and strategies to reduce delivery time and increase overall productivity.
- Provided excellent customer service, including friendly interactions with customers and ensuring accurate and secure deliveries.
- Conducted routine vehicle inspections and maintenance checks to ensure safe and reliable operation of delivery vehicles.
Major Sales Associate & Morning Stock Associate
Costco Warehouse
04.2021 - 03.2023
- Developed and maintained expert product knowledge across wide range of merchandise categories, enabling personalized recommendations and exceptional customer service.
- Utilized strong communication and interpersonal skills to build rapport with customers, identify their needs, and offer solutions that meet or exceed their expectations
- Collaborated with team members and department managers to optimize sales strategies, improve product placement, and enhance the overall shopping experience.
- Drove sales performance through proactive engagement with customers, effective upselling and cross-selling techniques, and timely follow-up on inquiries and leads.
- Efficiently managed inventory levels by monitoring stock levels and identifying fast-moving items to ensure timely replenishment.
- Collaborated with the sales team and management to identify trends and opportunities for improving replenishment processes and optimizing inventory levels.
- Assisted with receiving and unpacking merchandise shipments, verifying accuracy and ensuring items were stocked according to planograms.
- Implemented best practices for organizing and maintaining the sales floor, ensuring a clean, organized, and visually appealing shopping environment.
Front End Assistant/ Floater
Costco Warehouse
07.2020 - 04.2021
- Provided exceptional customer service by greeting and assisting members, handling inquiries, and resolving issues promptly and courteously.
- Maintained cleanliness and organization of the front-end area, including registers, carts, and entryways, to enhance the shopping experience for members.
- Assisted with cashier duties during peak times, including processing member transactions accurately and efficiently.
- Monitored and replenished supplies at the front end, such as bags, receipt paper, and cleaning supplies, to ensure smooth operations.
- Acted as a floater, providing support to various departments as needed, including assisting with stocking merchandise, organizing displays, and fulfilling member orders.
Administrative Shop Clerk
Sullivan Warehouse
10.2012 - 12.2018
- Conducted regular inventory checks to ensure adequate supplies, including documenting needs for cleaning products.
- Managed stock by restocking, replenishing, and organizing food and goods for consumer purchase.
- Safely operated equipment to move items, preventing accidents and ensuring a safe working environment.
General Mechanic Assistant
Sullivan Warehouse
02.2014 - 09.2014
- Executed comprehensive plumbing tasks, such as unclogging drains, repairing piping, and replacing malfunctioning lavatory fixtures.
- Conducted troubleshooting of general lavatory systems to identify and resolve issues efficiently.
- Provided support to lead maintenance worker by assisting with additional job duties as needed.
Receiving Associate
Sullivan Warehouse
08.2012 - 12.2013
- Managed unloading of large shipping trucks, handling both heavy-duty and fragile packages with care.
- Operated a manual forklift to handle heavy-duty packages and crates, ensuring safe and efficient handling.
Custodian, Cleaning Service Industries (C.S.I)
09.2008 - 04.2009
Garden Associate/ Hardware Associate, Home Depot
04.2005 - 08.2008
Skills
- Computer proficiency
- Customer service
- Results orientation
- Time management
- Conflict resolution
- Maintenance expertise
- Effective communication
- Relationship management
- Traffic navigation
- Inventory management
- Safety awareness
- Adaptability
- Self-starter
- Team collaboration
Timeline
Lead Shipping Associate
Crown Sign Systems, LLC
06.2024 - Current
Medical Courier
Pill Drop
11.2023 - 06.2024
Delivery Driver
Pigeon Ship
05.2023 - 10.2023
Major Sales Associate & Morning Stock Associate
Costco Warehouse
04.2021 - 03.2023
Front End Assistant/ Floater
Costco Warehouse
07.2020 - 04.2021
General Mechanic Assistant
Sullivan Warehouse
02.2014 - 09.2014
Administrative Shop Clerk
Sullivan Warehouse
10.2012 - 12.2018
Receiving Associate
Sullivan Warehouse
08.2012 - 12.2013
Custodian, Cleaning Service Industries (C.S.I)
09.2008 - 04.2009
Garden Associate/ Hardware Associate, Home Depot
04.2005 - 08.2008
Bachelor of Science - Social Science
Saint Thomas Aquinas College
Associate of Science - Liberal Arts
SUNY Sullivan Community College
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