Jeff Duran
Houston
Summary
Dynamic and reliable sales associate with proven cash handling expertise at TJX. Recognized for enhancing customer satisfaction through efficient transactions and exceptional service. Skilled in POS system operation and maintaining a professional appearance, I fostered strong customer relationships, contributing to repeat business and a welcoming shopping environment.
Overview
3
3
years of professional experience
Work History
Sales Floor Associate Cashier
TJX
08.2024 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Maintained a clean and organized sales floor, contributing to an inviting shopping environment.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Provided training for new hires, improving their competency in sales techniques and store policies.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Achieved efficient checkout processes by swiftly scanning items and handling payment transactions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Cashier
El Ta-cotorro Norteño
01.2022 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Klein High School
Klein Tx06.2024
Skills
- Reliability and punctuality
- Cash handling expertise
- Professional appearance
- POS system operation
Languages
Spanish
Native or Bilingual
Timeline
Sales Floor Associate Cashier
TJX
08.2024 - Current
Cashier
El Ta-cotorro Norteño
01.2022 - 06.2024
Klein High School
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