Jeff Edwards
Dade City,FL
Summary
Skilled in equipment repair and customer service, I boosted repair success rates significantly at Awuaworx through advanced troubleshooting and a focus on quality. As an owner at Edwards Custom Tile, I enhanced customer satisfaction by streamlining operations. My mentorship at Pool Troopers fostered a team adept in safety and mechanical skills, underscoring my leadership and technical prowess.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Field Repair Technician
Awuaworx
12.2022 - 02.2024
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Completed all repair and maintenance activities promptly and to high quality standards.
Equipment Repair Technician
Pool Troopers
02.2020 - 11.2022
- Developed strong professional relationships with vendors, facilitating prompt delivery of quality replacement parts when needed.
- Mentored junior technicians, sharing knowledge and experience to help them develop their skill sets while fostering a collaborative work culture.
- Collaborated with team members to diagnose complex issues, resulting in increased accuracy of repairs.
- Maintained a safe work environment by adhering to safety protocols and ensuring proper use of equipment.
Owner / Installer
Edwards Custom Tile
02.2000 - 03.2018
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Agricultural Engineering
University of Nebraska, Lincoln
Lincoln, Nebraska, NE05-1997
Skills
- Customer service
- Mechanical skills
- Safety requirements
- Equipment Repair
Certification
Cpo license
Timeline
Field Repair Technician
Awuaworx
12.2022 - 02.2024
Equipment Repair Technician
Pool Troopers
02.2020 - 11.2022
Owner / Installer
Edwards Custom Tile
02.2000 - 03.2018
Agricultural Engineering
University of Nebraska, Lincoln