Jeff Evans
Benton,AR
Summary
Accomplished HR Manager and Store Manager with a proven track record at Kroger, adept in strategic planning and labor management. Excelled in enhancing employee retention and satisfaction through effective communication and leadership. Skilled in HR policy compliance and recruitment, significantly improving organizational effectiveness and team cohesion.
Overview
26
26
years of professional experience
Work History
FC Associate I (Receiving)
Amazon
01.2024 - Current
HR Associate Partner
Amazon
05.2022 - 12.2023
- Enhanced employee satisfaction by implementing effective talent acquisition strategies.
- Maintained up-to-date knowledge of industry trends and best practices, continuously seeking opportunities to enhance HR processes for greater organizational effectiveness.
- Promoted open communication channels between employees and management, addressing concerns proactively to maintain high morale levels within the organization.
- Coordinated benefits administration tasks, effectively communicating updates to employees while maintaining confidentiality standards.
FC Associate I
Amazon
09.2021 - 05.2022
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
Store Manager
Kroger
11.2018 - 09.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
HR Manager
Kroger
01.2015 - 11.2018
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Established clear succession plans to ensure leadership continuity during periods of transition or growth.
Store Management
Kroger
10.1998 - 01.2015
Education
Bachelor of Arts - Clinical Psychology
University of Arkansas At Little Rock
Little Rock, AR05.1997
Skills
Effective Communication
Problem Identification/Resolution
Labor Management/Budget Control
Recruitment/ Staffing Initiatives
Accountability
Team Building/Leadership
HR Policy/Compliance
Change Management
Strategic Planning
Additional Information
I enjoy being active within the communities in which I work and live.
Timeline
FC Associate I (Receiving)
Amazon
01.2024 - Current
HR Associate Partner
Amazon
05.2022 - 12.2023
FC Associate I
Amazon
09.2021 - 05.2022
Store Manager
Kroger
11.2018 - 09.2021
HR Manager
Kroger
01.2015 - 11.2018
Store Management
Kroger
10.1998 - 01.2015
Bachelor of Arts - Clinical Psychology
University of Arkansas At Little Rock