Summary
Overview
Work History
Education
Skills
References
Timeline
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Jeff Fenner

Randolph,NJ

Summary

Versatile Director or MultiFamily who brings an excellent blend of people skills, financial acumen, and accountability with the ability to implement and enforce company policies and procedures effectively.

Overview

23
23
years of professional experience

Work History

Director of Multi Family

Denholtz Properties
11.2023 - Current
  • Manage and oversee all residential and asset management aspects for 3,000+ homes and 20+ retail spaces.
  • Handle all financial reporting to investors and JV partners.
  • Oversee budget process and review with investors and JV partners.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Implemented new technology and business practices.
  • Introduced Power BI, And AI leasing to save time and employee costs.
  • Handle all underwriting and proformas for acquisitions and new developments.
  • Oversee all Ergonomics meetings with construction and development.


Regional Manager

Mill Creek Residential
07.2017 - 10.2023
  • Oversee seven communities comprised of 2,027 apartment homes and 16 retail spaces
  • Manage Class A, Lease up, and renovation communities
  • Analyze and evaluate monthly and quarterly financial statements.
  • Prepare weekly, monthly and yearly financial reports for Asset Managers and JV Partners
  • Perform underwriting for new communities and acquisition opportunities
  • Involved in the planning and ergonomics for properties in development
  • Developed, reviewed, and submitted yearly property operating and capital budgets
  • Prepare monthly reforecasts, accruals as well as sales and marketing plans
  • Maximize rental income while minimizing expenses through effective planning and control
  • Prepare specifications, solicit bids and approve subcontracts for building services
  • Train and motivate leasing, maintenance and management staff during weekly meetings
  • Communicate effectively with owners, residents and on-site associates

Area Property Manager

BNE Real Estate Group
10.2013 - 07.2017
  • Oversaw the lease up and stabilization of 7 luxury communities total 1,450 apartment homes
  • Management of four luxury class A properties with a unit count totaling over 500
  • Developed and implemented policies and procedures manual for the operations side of the company
  • Managed lease renewals and expiration schedule.
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Verified that all customer complaints were handled promptly and appropriately.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Trained and motivated leasing staff and managers during monthly meetings.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Evaluated and recommended changes in rental pricing strategies.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Handled disciplinary actions and performance review
  • Dealt directly with Asset Managers.  Handled reporting and property tours.
  • Suggested improvements to lease signing procedures.  Implemented online lease signing through Docu-Sign company wide.

Marketing Associate

United Dominion Realty
04.2012 - 10.2013
  • Lease and Market a 493 unit high rise located in the Financial District in NYC.
  • Maintained a minimum occupancy of 95% for the last 12 months.
  • Helped make 10 Hanover the #1 REIT in NYC for 2012 among our peers.
  • Work directly with maintenance staff, painters and cleaners to schedule and complete make ready's and service requests in a timely manner.
  • Acted as the direct contact and liaison for all residents during Hurricane Sandy.
  • Was involved with the efforts of the Downtown Alliance on the revitalization of Downtown New York City after Hurricane Sandy.


Assistant Property Manager

AMLI Residential
08.2010 - 04.2012
  • Promoted from Leasing Consultant to Assistant Manager in two years before transitioning to AMLI's newest acquisition in Fort Lauderdale, Florida.
  • Use of Onesite software.
  • Made Million Dollar leasing club in under 12 months.
  • Property Rated #1 YTD East Coast Region in 2011.
  • Property #1 in Net Operating Income in 2011 of all 58 AMLI Properties.
  • Completed month end processing and took part in budget planning.

Leasing Agent

AMCS
08.2009 - 02.2010
  • Answering prospect phone calls and follow up after initial contact.
  • Marketing apartments and amenities.
  • Collecting rent and handling banking duties.
  • Servicing current residents and relaying issues to maintenance.
  • Attended fair housing seminars and marketing courses.

Sales Manager

Paradise Travel East Coast/Caribbean
08.2001 - 07.2008
  • Perform Group Presentations for 5 to 25 couples                                        
  • Handled sales training for both sales managers and sales representatives
  • Performed verifications of loans and and contract signings.

Education

Certified Apartment Portfolio Supervisor -

National Apartment Association
New Jersey
01.2019

Real Estate Salesperson - Real Estate

Meadowlands School of Real Estate
Rutherford, NJ
2018

Certified Apartment Manager -

National Apartment Association
New Brunswick, NJ
2016

First year sales course Real Estate Principles and Law -

Charleston School of Real Estate
Mt. Pleasant, South Carolina

Skills

  • Certified Property Manager (CPM) and Certified Apartment Portfolio Supervisor (CAPS)
  • Microsoft Office, Onesite, BuildingLink, Yieldstar, Yardi, Docu-sign, Bluemoon, Rent Café, and Entrata
  • Tremendous lease up experience and success
  • Tenant and eviction laws
  • Customer service-focused
  • Maintenance knowledge
  • Financial budgeting and reporting
  • Affordable housing programs knowledge
  • New York and New Jersey Tenant and eviction laws
  • NJAA Apartment Association member
  • Involved in the Business Development Association and the Young Leadership Group for NJAA
  • Exceptional oral and written communication skills
  • Accountable and adaptable

References

  • References available upon request.

Timeline

Director of Multi Family

Denholtz Properties
11.2023 - Current

Regional Manager

Mill Creek Residential
07.2017 - 10.2023

Area Property Manager

BNE Real Estate Group
10.2013 - 07.2017

Marketing Associate

United Dominion Realty
04.2012 - 10.2013

Assistant Property Manager

AMLI Residential
08.2010 - 04.2012

Leasing Agent

AMCS
08.2009 - 02.2010

Sales Manager

Paradise Travel East Coast/Caribbean
08.2001 - 07.2008

Certified Apartment Portfolio Supervisor -

National Apartment Association

Real Estate Salesperson - Real Estate

Meadowlands School of Real Estate

Certified Apartment Manager -

National Apartment Association

First year sales course Real Estate Principles and Law -

Charleston School of Real Estate
Jeff Fenner