Jeff Flores
Corona,CA
Summary
Dynamic Senior Accounts Receivable Specialist at Neudesic, an IBM Company, with a proven track record in process improvement and collections. Expert in cash payment application and account management, consistently achieving accuracy in financial reporting. Adept at utilizing advanced software tools, fostering strong customer relationships, and resolving discrepancies efficiently.
Overview
22
22
years of professional experience
Work History
Senior Accounts Receivable Specialist
Neudesic, an IBM Company
Irvine, CA
10.2019 - Current
- Implemented process improvements for accounts receivable workflows.
- Reviewed and processed customer payments, credit memos, refunds, and adjustments.
- Initiated collection efforts for overdue accounts by sending reminder letters or making calls.
- Generated weekly aging reports for senior management review.
- Researched customer inquiries regarding payment status or account balances.
- Performed periodic reviews of unapplied cash receipts for accuracy and completeness.
- Maintained accurate records of customer payments, credits, and other transactions in the accounting system.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Accounts Receivable Clerk/Customer Service Representative
IPC USA, Inc.
Santa Ana, CA
02.2015 - 10.2019
- Cash receipts posting and application of ACH, wire transfers, physical checks, MSR’s
- Daily compiling of EFT drafts
- Processing check deposits
- Customer service duties including management of invoice submission and collections of several contract accounts, including but not limited to researching/solving discrepancies, updating contact information, customer account setups
- Provide weekly updates to IPC Sales and contract customers
- Manage prepay accounts, including monitoring bank for incoming wires and uploading remittances into system
- Monitor bank account daily for returned drafts/checks -Confirm payments of trade accounts and communicate to Finance Dept. daily
- Daily bank reconciliation of cash postings
- Key Results: Tasked with implementation of cash receipts posting system to reduce costs of outsourcing
Accounts Receivable Clerk
Mag Instrument Inc.
Ontario, CA
10.2012 - 02.2015
- Preparation and posting of Domestic/Export wire transfers, lockbox, credit card and cash payments.
- Researching and disputing of deductions – shortage, pricing, violations, unauthorized discounts, etc.
- Reviewing advertising co-ops for proper proof of performance and verifying adherence to co-op policies.
- Biweekly review of aging and follow-up on previously disputed claims.
- Contacting customers delinquent by more than 60+ days.
- Preparing and adjusting of claims against credit memos or to proper GL codes; customer service.
- Key Results: Consistently maintained accuracy in calculating figures and amounts such as discounts, service charges, cash deposits, payment log and invoice register.
- Streamlined several processes by converting handwritten worksheets into Excel.
Accounts Receivable Clerk
Test Rite Products, Corp.
Ontario, CA
09.2007 - 09.2012
- Reconciliation of accounts and maintaining A/R by posting wire transfer payments and weekly review of aging.
- Disputing and follow up of invalid deductions.
- Reviewing credit applications of potential customers for credit worthiness by way of D&B and customer submitted references.
- Compiling of monthly sales rep commissions.
- Customer service.
- Key Results: Successful collection of 250k in invalid shortage claims – April 2010
- Employee of the month – April 2010
- Streamlined sales rep commissions with Excel by summarization of sales data via pivot tables.
Accounting Coordinator
Clarient, Inc.
Aliso Viejo, CA
06.2004 - 03.2007
- Extraction and subsequent billing of per-click data from cancer imaging machineries; order entry for replacement parts for machines; customer service, posting of payments received.
Education
Bachelor of Arts - Public Administration- Public Financial Management
California State University Dominguez Hills
Carson, CA05-2023
A.S. - Accounting
Chaffey College
Rancho Cucamonga, CA01.2014
A.A. - University Studies – Business and Technology
Chaffey College
Rancho Cucamonga, CA01.2014
Certificate - CIS – Computer Foundations
Chaffey College
Rancho Cucamonga, CA01.2014
Skills
- Accounts Receivable
- Customer Service
- Cash Payment Application
- Chargebacks
- Account Management & Analysis
- Spreadsheets & Accounting Reports
- Advanced Computer Knowledge
- Collections Specialist
- AS400
- Lawson
- Great Plains
- PDS
- Oracle
- ERP
- FileBound
- MS Office Suite
- NetSuite
- SharePoint
- TBS
- Supplierweb
- Oracle Applications Cloud
- Pivot Tables
References
Katie Kao, Automotive Manager, Test Rite Products Corp, (909) 605-9899, Katie.k@testrite-usa.com, Tony Kania, Vice President of Sales (Automotive Division), Test Rite Products Corp, (909) 605-9899, Tony.k@testrite-usa.com, John Engelerdt, Owner, JME O’leary Plumbing, (949) 303-9612, jmeolearyplumbing@yahoo.com, Andrew McElroy, Long-time family friend, (949) 280-3105, Vivian Barlund, Long-time friend, (714) 423-4673, vivianbarlund@gmail.com
Technology Summary
- AS400
- Lawson
- Great Plains
- PDS
- Oracle
- ERP
- Descartes
- Fourth Shift
- FileBound
- MS Office Suite – Excel, Word, PowerPoint
Languages
Spanish
Limited
Timeline
Senior Accounts Receivable Specialist
Neudesic, an IBM Company
10.2019 - Current
Accounts Receivable Clerk/Customer Service Representative
IPC USA, Inc.
02.2015 - 10.2019
Accounts Receivable Clerk
Mag Instrument Inc.
10.2012 - 02.2015
Accounts Receivable Clerk
Test Rite Products, Corp.
09.2007 - 09.2012
Accounting Coordinator
Clarient, Inc.
06.2004 - 03.2007
Bachelor of Arts - Public Administration- Public Financial Management
California State University Dominguez Hills
A.S. - Accounting
Chaffey College
A.A. - University Studies – Business and Technology
Chaffey College
Certificate - CIS – Computer Foundations
Chaffey College