Jeff Forney
Chandler,Arizona
Summary
Accomplished IT Portfolio Manager with a proven track record in enhancing project delivery through effective portfolio and program management. Expert in stakeholder engagement and cross-functional team leadership, driving significant improvements in PMO processes and security protocols. Skilled in mentoring to elevate teams to peak performance, ensuring strategic project goals are surpassed.
Overview
24
24
years of professional experience
1
1
Certification
Work History
IT Portfolio Manager/IT Project Manager
City of Phoenix
Phoenix, AZ
08.2022 - 08.2024
- Leadership and oversight to a team of five project managers guiding their work within the Project Management Office (PMO)
- Direction to the team included ensuring quality deliverables, adherence to PMO processes, and the project team's achievement of project goals
- Provided project management support, oversight, and leadership to facilitate issue resolution and risk mitigation
- Concurrently, project management for two enterprise projects and two departmental projects
- Contributed to the PMO’s standard operating procedures, template updates, process improvement strategies and training content that increased the proficiency of staff and consistent reporting and project deliverables to management
- Achieved the additional layer of security by implementing Crowdstrike Identity Complete rules and profiles on the city’s sixteen domains that prevent lateral movement across the environment using Remote Desktop Protocol (RDP)
- Implemented the Qmatic Appointment Management online scheduling module for Planning and Development department allowing users to schedule meetings that reduced the impact on the counter staff
- Developed the Request for Information (RFI) for the Time and Labor Management System
- That process will drive the Request for Proposal that is for establishing an enterprise and centralized time tracking, leave reporting and calculated pay solution replacing disparate and highly manual processes
- Completed technical interfaces for GIS Parcel-Owner interface with Maricopa County, interface with Registrar of Contractors, migrating to Paymentus for online payments, GIS data syncs and related online Appointment Management project for the SHAPE PHX project
- SHAPE PHX is the City’s online permitting system
Youth football assistant and Community Relations team member
Arizona Cardinals Football Club
Tempe, AZ
09.2017 - 06.2022
- Cardinals representative at youth football camps, community and corporate events assisting in promoting the team through engagement, encouragement, and safety
- Event organization for youth football camps
- Setup and execution of football drills on campus and stadium marketing events
- Community events
IT Senior Project Manager/GIS Manager/GIS Database Analyst
City of Chandler
Chandler, AZ
10.2000 - 05.2022
- Core team member of PMO team spearheading the development and implementation of Portfolio Management system, Program Management for Enterprise Asset Management and GIS projects, Project Management for enterprise, infrastructure, security, and departmental projects
- Migrated the City’s single IBM Lotus Notes groupware e-mail environment mail system to Microsoft Exchange Online for approximately two thousand users
- This included the implementation of Azure AD and O365, Modern Authentication, Multi-factor authentication, Microsoft Teams, mail data migration including Email, Calendaring and Contacts
- Drove the replacement and implementation of a multi-vendor migration, for an 80,000 account Utility Billing/Customer Relationship Management system including Oracle financials support, PCI compliance, payment processing portal and data security
- Integrated over 92,000 water meter assets with Utility Billing system synchronizing meters and account information between asset management, utility billing, Geographic Information System (GIS), and permitting systems
- Improved the City’s Public Safety response times by creating Emergency Pre Plans for strategic sites for City’s Police and Fire Departments
- Emergency Pre Plans assist first responders in determining their course of action with details about buildings including wall locations, egress and ingress points, post indicator valves and fire hydrants
- CAD drawings, photos and hazard materials sheets were associated to parcels and buildings
- These plans assist with onsite staging and course of action
- Enhanced GIS services and data to over 1,500 users and the citizens of Chandler
- Communicated, set priorities, and coordinated work efforts with over fifteen department directors, city managers and functional teams
- Planned and directed the acceptance and implementation of an Enterprise Level Agreement (ELA) with the vendor to save the city money on licenses
- Developed standard policies and operating procedures
- Implemented new GIS based land management system
- Set standards and utilization of Aerial photography
- Facilitated cross departmental work efforts with Police and IT Departments
- Five years of creating and leading multi-departmental advisory committees to implement GIS, EDMS, and EAMS technologies, policies, and work prioritization across an organization of 1,800+
Education
Master of Business Administration - Sports Business
Grand Canyon University
Phoenix, AZBachelor of Landscape Architecture -
University of Illinois
Champaign, ILSkills
- Portfolio management
- Program Management
- Project Management
- Cross-functional team leadership
- Communication
- Vendor management
- Mentoring
- Coaching
- Stakeholder engagement
- Strategic planning
- Execution
- Team budgeting
- Cross-functional team leadership
- Project tracking
- Work flow planning
- Budgeting and forecasting
- Project development and lifecycle
- Project scope
Certification
- PMP Certification, Project Management Institute
- GISP, GIS Certificate Institute
Timeline
IT Portfolio Manager/IT Project Manager
City of Phoenix
08.2022 - 08.2024
Youth football assistant and Community Relations team member
Arizona Cardinals Football Club
09.2017 - 06.2022
IT Senior Project Manager/GIS Manager/GIS Database Analyst
City of Chandler
10.2000 - 05.2022
Master of Business Administration - Sports Business
Grand Canyon University
Bachelor of Landscape Architecture -
University of Illinois