Jeff Friman
Tripp,SD
Summary
- To find a career that will utilize my work experiences and have the opportunity for advancement.
- Twelve plus years of crop insurance experience
- Outstanding training, leadership skills
- 20 plus years of sales experience
- Proven ability to lead effective staff
- Four time Mark of Excellence award winner
- History of increasing sales and profitability
- South Dakota Insurance License for 12 years
- Customer service and people skills
- Adept at planning, promotions, and forecasting
- Extensive computer skills
Overview
26
26
years of professional experience
Work History
Insurance Agent
BankWest
12.2012 - Current
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Developed and implemented promotional strategies to increase customer base.
- Calculated premiums and established payment methods for sales.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Established solid reputation within the community as knowledgeable and reliable resource for all things insurance related.
- Designed presentations and marketing materials to promote insurance products.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Finalized sales and collected necessary deposits.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Mentored junior agents, sharing industry insights and best practices for success in the field.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
- Cross-sold insurance products to existing clients to reach sales targets.
- Approached potential clients by using direct marketing mailings and phone contacts.
Support Specialist
CHR Solutions
01.2011 - 12.2012
- Provide direct customer support by responding to incoming requests for service, researching issues and responding to clients
- Record and track client support calls
- Assess and identify client software needs
- Assist in testing of new and existing software
- Assist clients with training and software installations.
Sales/Leasing Consultant
Dell Rapids Chevrolet Pontiac
03.2004 - 12.2010
- Take lot ups, phone ups and referrals and turn them into sales; surpassing monthly sales goals
- Provide prospective and returning customers with the needed information to make a smart purchase
- Start and close the sales process
- Follow up after sale
- Handled and maintained the dealership’s sales website
- Worked as the Finance Manager taking credit applications, preparing loan documents, up selling warranties and service contracts for the vehicles purchased.
Relationship Manager
The Weber Group LLC
01.2003 - 03.2004
- Contacted insurance agents by phone to discuss new products and sales strategies
- Developed and maintained a positive working relationship with licensed insurance agents
- Met monthly sales goals by acting as the liaison between the agents and the insurance companies in order to ensure that the company’s success and business commitments were met.
Service Manager
Bennigan’s Bar and Grill
10.2001 - 12.2002
- Contributed to the start and operation of Bennigan’s Bar and Grill from the ground up, responsible for all employees during shifts and scheduling hosts
- Interviewed and hired staff, conducted table visits, performed closing duties such as daily reports and sales totals, counting and handling daily deposits, and all aspects of restaurant management.
Service/Bar Manager
Spring Creek Country Club
01.1998 - 10.2001
- Responsible for the restaurant’s wait staff
- Managed the everyday running of restaurant and bar along with the kitchen staff
- Interviewed and hired staff, counted end of month inventory, worked closely with sales representatives from beer and liquor distributors, organized and supervised banquets, balanced end of day registers.
Education
Bachelor of Arts Degree in Business Management -
University of Sioux Falls
Sioux Falls, SDApplied Associates Degree Financial Services -
Southeast Technical Institute
Sioux Falls, SDSkills
- Cold-calling
- Marketing
- Closing Techniques
- Goal-Oriented
- Customer Service
- Business Development
- Multitasking proficiency
- Sales closing
- Office Organization
- Relationship Building
- Customer Needs Assessment
- Sales Presentations
- Crop insurance industry knowledge
Timeline
Insurance Agent
BankWest
12.2012 - Current
Support Specialist
CHR Solutions
01.2011 - 12.2012
Sales/Leasing Consultant
Dell Rapids Chevrolet Pontiac
03.2004 - 12.2010
Relationship Manager
The Weber Group LLC
01.2003 - 03.2004
Service Manager
Bennigan’s Bar and Grill
10.2001 - 12.2002
Service/Bar Manager
Spring Creek Country Club
01.1998 - 10.2001
Bachelor of Arts Degree in Business Management -
University of Sioux Falls
Applied Associates Degree Financial Services -
Southeast Technical Institute
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