Jeff Garman
SEBASTOPOL,California
Summary
Dynamic leader with extensive experience at Tuff Shed Santa Rosa #180. Excelling in P&L and sales management while spearheaded operational improvements, driving profitability and efficiency. Strong leadership and problem-solving dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent and collaborative decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
Work History
General Manager
Tuff Shed Santa Rosa #180
09.2019 - Current
- Manage budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximize efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drive year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implement operational strategies and effectively built customer and employee loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Monitor financial performance, set budgets and control expenses to provide financial stability.
- Train and guide team members to maintain high productivity and performance.
- Manage purchasing, sales, marketing and customer account operations.
- Negotiate price and service with customers and vendors to decrease expenses and increase profit.
Assistant Manager
Tuff Shed Santa Rosa #180
01.2011 - 09.2019
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Conducted performance evaluations and provided constructive feedback to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Launched quality assurance practices for each phase of development
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Production Manager
Tuff Shed Santa Rosa # 180
01.2009 - 01.2011
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Reviewed work for quality and compliance with company standards and design specifications.
- Sourced materials to keep up with production goals and meet customer demands.
- Resolved issues quickly to maintain productivity goals.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Estimated labor requirements to support anticipated workload.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Updated logs and submitted timely reports detailing activities in line with regulatory standards.
- Scrutinized production output and identified areas for improvement.
- Trained in and implemented emergency response procedures to protect team members and property.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Evaluated employee performance and provided feedback and training as needed.
Builder/Installer
Tuff Shed Santa Rosa #180
01.2007 - 01.2009
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Trained new staff on proper building techniques, site regulations and safety protocols.
- Interpreted blueprints accurately, building structures to exact specifications.
- Loaded and unloaded materials onto trucks and trailers.
- Inspected tools and equipment to maintain safety and efficiency.
- Managed safe and efficient use of tools and equipment on construction sites.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Operated forklifts and boom lifts to complete various tasks.
- Calculated materials and time needed for each job.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
Shop Supervisor/Prefab
Tuff Shed Santa Rosa # 180
05.2004 - 01.2007
- Checked incoming orders and organized new stock.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
- Scheduled and oversaw maintenance, repair and installation activities.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Created and maintained daily and weekly reports for upper management.
- Utilized proper tools and materials to adhere to safety guidelines.
Education
High School Diploma -
Analy High School
Sebastopol, CASkills
- P&L management
- Sales management
- Customer relationship management
- Supply chain management
- Staff supervision
- Quality management
- Expense control
- Advertising and marketing
- Vendor relationships
- Customer relations
- Inventory control
- Team leadership
- Staff training and development
- Verbal and written communication
- Branding
- Permit acquisition
Timeline
General Manager
Tuff Shed Santa Rosa #180
09.2019 - Current
Assistant Manager
Tuff Shed Santa Rosa #180
01.2011 - 09.2019
Production Manager
Tuff Shed Santa Rosa # 180
01.2009 - 01.2011
Builder/Installer
Tuff Shed Santa Rosa #180
01.2007 - 01.2009
Shop Supervisor/Prefab
Tuff Shed Santa Rosa # 180
05.2004 - 01.2007
High School Diploma -
Analy High School
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