Summary
Overview
Work History
Education
Skills
Timeline
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Jeff Gary

Mechanicsville,VA

Summary

Highly organized and guest-focused professional with a proven ability to build positive relations, resolve challenges, and ensure guest satisfaction. Eager to leverage excellent communication and problem-solving skills to excel as a Front Desk Agent for Sandpiper Hopitality. Demonstrated proficiency with computer skills, including Microsoft Office, and possess a strong work ethic suitable for a varied schedule. Tech-savvy individual ready to contribute effectively in a hospitality career.

Overview

32
32
years of professional experience

Work History

Fully Remote Commercial Construction Estimator

Arch Resources
01.2021 - 01.2023
  • Forged strong relationships with customers, understanding their needs and exceeding expectations through attentive service.
  • Provided excellent customer service and promoted customer satisfaction by answering all questions with great detail and promptly resolving any issues or concerns.
  • Learned new software for project estimation, demonstrating adaptability and learning capabilities.
  • Established a cost estimation based on the dimensions and materials necessary for project completion.
  • Crafted a complete shop drawing in the designated software of the layout of area for submission to the architect.
  • Developed accurate cost estimates by analyzing project requirements and applying knowledge of materials and dimensions.
  • Maintained meticulous attention to detail, ensuring all project specifications were met with accuracy and efficiency.
  • Created what-if scenario estimates for program strategy and decision making.
  • Maintained organized documentation of past projects for easy reference when developing new estimates or revisiting previous work.
  • Ensured compliance with local building codes and regulations throughout each phase of the estimation process, avoiding costly delays and fines.
  • Evaluated bids from subcontractors, ensuring quality work at competitive prices for successful project outcomes.
  • Expedited decision-making by presenting clear and concise reports outlining relevant data points for executive review.

School Bus Driver/Transportation Assistant/Routing Specialist

Hanover County Public Schools
10.1990 - 10.2020
  • Juggled diverse responsibilities, including bus driving, pre-trip inspections, student safety, parent communication, and driver training.
  • Maintained positive rapport with parents, actively listening to and resolving concerns regarding bus routes, safety, and student well-being.
  • Provided excellent customer service by promptly addressing and resolving parent concerns and issues, consistently exceeding expectations.
  • Adapted to dynamic situations, maintaining composure and effectiveness even during unexpected challenges or parent concerns.
  • Acted as the primary point of contact for drivers, effectively communicating information and building trust.
  • Embraced new technologies, and learned and mastered the Edulog routing system to optimize school bus routes for efficiency and student safety.
  • Empowered experienced drivers through comprehensive training on new transit/vista buses, contributing to a proficient team.
  • Successfully trained new bus drivers, providing comprehensive behind-the-wheel instruction and ensuring competence and safety.
  • Took on additional responsibilities such as managing summer trips and securing substitute drivers, demonstrating initiative and a willingness to go the extra mile.
  • Adapted to changing situations and unexpected challenges, maintaining composure and finding effective solutions.
  • Demonstrated leadership by assisting the Transportation Director, managing driver schedules, and ensuring bus maintenance.
  • Developed and managed complex logistics using Excel, including the county bus fleet and driver assignments.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.

Education

High School -

Mechanicsville High School

Class A License P & S Endorsement - undefined

Call Center Customer Service Professional Certificate - undefined

Field Trip Logistics Program - undefined

Bachelor of Science - Hospitality Management

University of Phoenix
Tempe, AZ

Skills

  • Prioritization and scheduling
  • Google Workspace
  • Customer engagement
  • Logistics management
  • Autonomous problem solver
  • Microsoft Excel
  • Proficient in conveying information
  • Strong focus on accuracy
  • Technology integration
  • Voice communication technology
  • Effective problem resolution
  • Focused listening ability

Timeline

Fully Remote Commercial Construction Estimator

Arch Resources
01.2021 - 01.2023

School Bus Driver/Transportation Assistant/Routing Specialist

Hanover County Public Schools
10.1990 - 10.2020

Class A License P & S Endorsement - undefined

Call Center Customer Service Professional Certificate - undefined

Field Trip Logistics Program - undefined

High School -

Mechanicsville High School

Bachelor of Science - Hospitality Management

University of Phoenix

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Jeff Gary