Key responsibilities included Solution Selling, Complex negotiations, Account management, Sales forecasting, and Collaboration with cross functional teams.
Led teams on projects implementing technology initiatives in large acute care hospitals, ambulatory surgical centers, and universities that train Nurses and Pharmacy students in simulation labs.
Worked extensively with all stakeholders on complex projects including Hospital IT, Nursing personnel both Directors and RNs, and Pharmacy personnel including the Director, Pharmacists and Pharmacy Techs.
Responsible through the entire project with advising customers on configurations to optimize efficiencies with a wide range of products including BD Pyxis Medstation, BD Pyxis Anesthesia Station, and Codonics.
Utilized Project Management tools including Saleforce (CRM) and Microsoft to complete projects on time and improve customer satisfaction.
Mentored new Analysts on all the tasks required to complete a project successfully.
Led teams on large Enterprise wide projects including Johns Hopkins, Medstar, and UMMS. Also worked on many projects all throughout the US. These projects varied from small single site hospitals to large Hospital networks.
Developed great relationships with many customers throughout the US. Consistently received positive feedback from the various stakeholders on projects. Areas included the ORs, Nursing units, Pharmacy, IT and Facilities.
Responsible for implementing and training the software which runs all aspects of a market center. Position required coordinating all the tasks of a conversion from pre-implementation through go-live.