Jeff Giorgi
Rocklin,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Set Manager
Cherry Hill Photography
2022.03 - 2022.04
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Directed training and retraining of employees to boost performance and enhance business results.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Set Manager
Cherry Hill Photography
2021.11 - 2022.01
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Effectively supervised staff of 15 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Store Manager
Cricket Wireless
2021.01 - 2021.11
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
Castle Manager
Golfland Usa Miniature Golf
2011.04 - 2012.01
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Approved regular payroll submissions for employees.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Store Manager
Blockbuster Video
2008.02 - 2011.03
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Approved regular payroll submissions for employees.
Education
Bachelor of Science - Criminalistics And Criminal Science
Cal State Hayward
Hayward, CA06.1991
Skills
- Receiving Shipments
- Project Requirements
- Commission Sales
- Inventory and Restocking
- Training Initiatives
- Operational Procedures
- Customer Needs Assessments
- Customer Satisfaction
- Personnel Recruitment
- Staff Training
Timeline
Set Manager
Cherry Hill Photography
2022.03 - 2022.04
Set Manager
Cherry Hill Photography
2021.11 - 2022.01
Store Manager
Cricket Wireless
2021.01 - 2021.11
Castle Manager
Golfland Usa Miniature Golf
2011.04 - 2012.01
Store Manager
Blockbuster Video
2008.02 - 2011.03
Bachelor of Science - Criminalistics And Criminal Science
Cal State Hayward