Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Jeff Goebel

Evansville,IN

Summary

Dynamic professional with extensive experience at Old National Bank, excelling in office administration and data entry. Proven ability to enhance customer satisfaction through effective problem resolution and compliance audits. Skilled in performance improvement and staff training, consistently meeting deadlines while managing multiple tasks efficiently.

Overview

29
29
years of professional experience

Work History

Item Processing Sr Clerk

Old National Bank
03.2000 - 03.2025
  • Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
  • Increased customer satisfaction through prompt responses to inquiries and effective problem resolution.
  • Collaborated with management to develop policies, procedures, and guidelines for the department.
  • Ensured compliance with company policies and governmental regulations through regular audits of documentation and procedures.
  • Input data into spreadsheets and databases.
  • Processed incoming and outgoing mail and packages according to established procedures.

Independent Contractor

Franklin Street Properties
09.2020 - 10.2024
  • Supported bar operations by maintaining cleanliness and order at Chasers Bar & Grill.
  • Ensured bar inventory was consistently replenished with beer and liquor.
  • Maintained cleanliness by clearing tables and trash.
  • Supported staff in various tasks.

Cashier

Schnucks Markets
11.1995 - 06.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Ivy Tech
Evansville, IN

Mater Dei High School
Evansville, IN

Skills

  • Office administration
  • Equipment operation
  • Data entry proficiency
  • Administrative support
  • Mail handling
  • Performance improvement
  • Technical support
  • Staff education and training
  • Quality control
  • Telephone etiquette
  • Research
  • Operations support
  • Research and analysis

Timeline

Independent Contractor

Franklin Street Properties
09.2020 - 10.2024

Item Processing Sr Clerk

Old National Bank
03.2000 - 03.2025

Cashier

Schnucks Markets
11.1995 - 06.2010

Ivy Tech

Mater Dei High School
Jeff Goebel