JEFF GONZALES
Oswego,IL
Summary
Creative Business Development Manager with over 15 years experience with impressive track record of improving sales and growing company customer base specific to HR and C-Suite. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments. Thorough in monitoring trends and capitalizing on emerging opportunities.
Overview
12
12
years of professional experience
Work History
Vice President of Business Development
Credit Union 1
Lombard, IL
10.2021 - Current
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Collaborated with sales and marketing departments to support project rollout.
Business Development Key Accounts Manager
Credit Union 1
Lombard, IL
03.2019 - 10.2021
- Responsible for overall management of all strategic and client relationship activities specific to portfolio of 100 active employer groups that reach over 215,000 employees
- Grew sales numbers by 258% for new and existing customers
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
- Researched and identified opportunities for account growth, account penetration and market expansion
- Strengthened customer relationships with proactive and collaborative approach to managing needs
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends
- Supervised team of 2 Key Accounts Representative in relationship management and sales activities
Business Development Key Accounts Representative
Credit Union 1
Lombard, IL
03.2018 - 03.2019
- Achieved 200% increase in sales compared to this same time last year
- Negotiated contracts and closed sales with new and existing clients
- Met with current clients to assess needs and develop improvement plans, which resulted in successful re-engagement of two healthcare companies with combine employees count of 15,000
- Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities
- Reinvented how team interacts with prospective clients by developing innovative and creative sales pitch that was implemented into sales team strategy
National Account Executive
Alliant Credit Union
Chicago, IL
01.2012 - 08.2017
- Surpassed annual quota by 530%
- Implemented business plan and sales strategy development
- Lead two successful national conferences which resulted in new business
- Developed and maintained long-term relationships with program participants
- Managed highest volume account in assigned territory
- Presented innovative marketing presentations to executive decision makers
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources
- Networked and interacted with local, national and international associations to optimize industry connections
- Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with 85% success rate
- Built strong client relationships and provided high value-adding services, resulting in 50% company market share increase
- Prospected, negotiated, and closed new business from one of the largest health insurance providers in the nation
- Championed Financial Wellness Program with most client adoptions
Account Executive - Legal Partnerships
Alliant Credit Union
Chicago, IL
05.2010 - 02.2012
- Developed legal vertical strategy and successfully represented brand throughout the industry
- Signed one of the nation's largest legal professional associations
- Successfully closed business through Social Selling (LinkedIn)
- Planned/managed national HR and Legal conferences with great success
- Successfully re-engaged dormant accounts in transitioned portfolio
- Mentored and trained new colleagues
- Prioritized tasks and projects to meet tight deadlines
- Attended monthly sales meetings and quarterly sales training's
- Created strategic brand building events to expand current product portfolio
- Exceeded team sales goals by 75%
Relationship Specialist
Alliant Credit Union
Chicago, IL
12.2009 - 03.2010
- Analyzed key aspects of business to evaluate factors driving results and summarized results into presentations
- Developed metrics and measured success in order to further penetrate marketplace
- Created market and member-specific marketing solutions for clients
- Increased customer satisfaction by 75% through resolving benefit communication issues
Education
Business Management
College of DuPage
Skills
- Account and territory management
- Critical and creative thinking
- Effective negotiator
- Relationship building and management
- B2B and B2C Sales
- Microsoft Office Suite
- Verbal and written communication
- Account Management
- Consulting
- Sales Expertise
- Building Relationships
- Employee Engagement
- Strategic Business Relationships
- Key Decision Making
Timeline
Vice President of Business Development
Credit Union 1
10.2021 - Current
Business Development Key Accounts Manager
Credit Union 1
03.2019 - 10.2021
Business Development Key Accounts Representative
Credit Union 1
03.2018 - 03.2019
National Account Executive
Alliant Credit Union
01.2012 - 08.2017
Account Executive - Legal Partnerships
Alliant Credit Union
05.2010 - 02.2012
Relationship Specialist
Alliant Credit Union
12.2009 - 03.2010
Business Management
College of DuPage
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