Jeff Griffin
Excelsior,MN
Summary
Strategic, highly driven, and collaborative professional, with repeated success aligning people, products, and programs to achieve significant financial results. Recognized as a superior relationship builder who consistently achieves over 95% retention, year-over-year for large key clients and products in complex environments. Known for driving success through effective collaboration and fostering enduring client relationships that contribute to long-term business growth and stability.
Overview
22
22
years of professional experience
Work History
Vice President, Portfolio Management
Allagi Health, LLC
Minnetonka, MN
03.2018 - Current
- Develop and execute strategic plans to support the vision of the organization.
- Analyze actual financial results to budget, preparing variance reporting to functional groups.
- Create reports outlining portfolio composition, performance metrics, risk analysis. for senior management review.
- Construct portfolios that are tailored to meet clients' specific objectives while adhering to guidelines set by governing bodies.
- Maintain relationships with current clients by providing updates on their portfolios' performance and addressing any concerns they may have.
- Maintain open communication with team members and stakeholders, resulting in successful project outcomes.
- Collaborate with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Direct business development initiatives, including acquisitions and joint venture agreements.
- Formulate policies that improve operational efficiency and productivity.
- Collaborate with executive team members on major decisions regarding company-wide initiatives.
- Provide organizational leadership and collaborate with executive partners to establish long-term goals and impactful strategies.
- Spearheaded new sales and marketing strategies, resulting in 80% sales increase over 9 months.
- Increased renewal revenue by 125% by cultivating successful client relations.
Sr Technical Portfolio Manager
US Bank
Minneapolis, Minnesota
09.2019 - 10.2020
- Successfully managed the expansive corporate system portfolio with product and Dev Ops teams.
- Masterminded the integration with digital, analytics, and shared services, resulting in a significant boost in operational efficiency and virtually flawless delivery of exceptional client experiences.
- Collaborated with senior leaders and cross-functional teams to ensure the achievement of strategic objectives
- Consistently met key milestones and established a framework for sustained success.
- Supported division wide culture shift from project to product transformation, focusing on real-time product technology applications for commercial and government clients.
- Analyzed actual financial results to budget, preparing variance reporting to functional groups.
- Coached junior team members on best practices for managing portfolios effectively.
- Met with executive stakeholders on regular basis to discuss market trends, portfolio adjustments and financial performance details.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Sr. Project Manager
Anthem - DeCare
Saint Paul, Minnesota
03.2012 - 05.2013
- Managed the launch and successful implementation with the federal government.
- Established best practices for managing complex projects successfully.
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
- Evaluated performance metrics for ongoing projects in order to assess progress towards goals.
- Assessed project risks and devised mitigation strategies to avoid potential roadblocks.
- Assessed resource requirements and allocated personnel accordingly.
- Liaised between senior management, project team members and clients to ensure effective communication throughout the duration of the project.
- Managed project scope, timeline and budget in alignment with company objectives.
Sr. Program Manager | Sr Project Manager
Optum
Minneapolis, Minnesota
01.2009 - 02.2012
- Led large highly visible portfolios, projects, and programs in shared services and human capital divisions.
- Guided Concur Reimbursement System implementation to on-time completion and 12% under budget.
- Orchestrated the Global PeopleSoft Implementation, collaborating with offshore resources in the Philippines, Ireland, and Australia.
- Developed and managed program plans, schedules, budgets, and performance metrics.
- Created and maintained project documentation to ensure consistency of processes across the organization.
- Established operational priorities to meet contractual requirements on time and within budget.
- Reported project statuses to facilitate delivery schedules and manage bottlenecks.
- Conducted regular meetings with stakeholders to discuss project updates and provide status reports.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Managed change requests related to scope changes or requested modifications during the course of a project.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sr. Project Manager | Sr Portfolio Manager
Healthways, Inc.
Saint Paul, Minnesota
02.2006 - 01.2009
- Strategically oversaw portfolios including Silver Sneakers, Nurse line, and Wellness for Chronic Conditions
- Through s synergistic partnership with the EVP of Operations and the business unit President, played a pivotal role in achieving portfolio and project deliverables on time and within budget
- Recognized for outstanding contributions and significant accomplishments alongside the business unit and IT teams for achieving the prestigious Innovation Award and Biggest Impact on Success Awards.
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
- Coordinated resources across multiple departments and teams to ensure successful completion of projects.
- Evaluated, determined, and delegated tasks to staff based on client needs, capacity planning and project-specific initiatives.
- Negotiated with project stakeholders or suppliers to obtain resources or materials.
- Liaised between senior management, project team members and clients to ensure effective communication throughout the duration of the project.
- Negotiated contracts with third-party vendors when necessary.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Regional Manager
Kirchner & Sutherland (K&S)
Indianapolis, IN
05.2002 - 09.2005
- Managed a $40 million, 3-state region through strategic operational leadership, surpassing financial objectives and achieving remarkable transformative success
- Surpassed annual revenue targets by 150% within 9 months.
- Analyzed regional financial data and market trends to identify areas of growth opportunities.
- Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
- Spearheaded full-cycle brand expansion initiatives across sales, marketing, advertising campaign and P&L commitments.
- Recruited and trained new employees to meet job requirements.
- Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
MBA -
Concordia University
B.A. Information Technology Management -
Concordia University
Skills
- Global Program Management
- Portfolio Leadership
- Program Strategy
- Operational Improvement
- Stakeholder Engagement
- SDLC
- MS Office Suite
- Cost-Benefit Analysis
- Program Leadership
- Data Analytics
- Budget Management
- Process Improvement
- Project Management
- Product Management
- Resource Allocation
- Change Management
- Hedging Strategies
- Identifying Opportunities
- Client Relationship Management
- Data Analysis
- Financial Resource Management
- Operational Reporting
- Strategy Development
- Prioritizing and Planning
- Excels in Team Leadership
- Reporting Familiarity
- Business Intelligence Gathering
Professional Highlights
Career hallmarked by delivering exceptional results surrounding key portfolios and programs with budgets up to $50M. Proven track record of effective leadership in diverse geographical settings. Versatile expertise spanning financial services, banking, and healthcare with adaptability in diverse complex environments.
Timeline
Sr Technical Portfolio Manager
US Bank
09.2019 - 10.2020
Vice President, Portfolio Management
Allagi Health, LLC
03.2018 - Current
Sr. Project Manager
Anthem - DeCare
03.2012 - 05.2013
Sr. Program Manager | Sr Project Manager
Optum
01.2009 - 02.2012
Sr. Project Manager | Sr Portfolio Manager
Healthways, Inc.
02.2006 - 01.2009
Regional Manager
Kirchner & Sutherland (K&S)
05.2002 - 09.2005
MBA -
Concordia University
B.A. Information Technology Management -
Concordia University