Jeffery Haare
Fenton
Summary
Dynamic Operations Specialist with a proven track record at Associated Bank, enhancing operational efficiency through strategic process improvements and cross-functional collaboration. Skilled in analytical thinking and project management, I successfully drove initiatives that elevated customer satisfaction and optimized resource allocation, fostering a high-performance culture within teams.
Overview
16
16
years of professional experience
Work History
Operations Specialist
Domestic and General/After Inc.
Remote
10.2019 - Current
- Streamlined operational processes to enhance efficiency and reduce turnaround times.
- Led cross-functional teams to implement process improvements, driving overall productivity.
- Analyzed workflow data to identify bottlenecks, proposing actionable solutions for optimization.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Established key partnerships both internally and externally that contributed significantly toward achieving organizational objectives.
Assistant Vice President
Associated Bank
Millstadt, IL
07.2013 - 10.2019
- Led cross-functional teams to implement strategic initiatives and enhance operational efficiency.
- Mentored junior staff, fostering professional development and enhancing team performance.
- Analyzed operational data to drive informed decision-making and optimize resource allocation.
- Spearheaded efforts to enhance customer satisfaction through targeted service improvements and feedback initiatives.
- Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
- Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies and decisions.
Branch Team Leader
Regions Bank
Columbia, IL
03.2010 - 07.2013
- Led branch operations, enhancing team collaboration and service delivery.
- Oversaw daily activities, ensuring compliance with company policies and standards.
- Coordinated staff schedules, optimizing resource allocation for peak efficiency.
- Mentored junior team members, fostering a culture of continuous improvement and accountability.
- Coordinated community outreach efforts such as financial literacy workshops or sponsorships of local events to enhance the bank''s visibility within the area served by the branch.
Store Manager
RadioShack
Glen Carbon, IL
02.2009 - 03.2010
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members, fostering a culture of excellence and accountability.
- Analyzed sales data to identify trends and implement strategies for revenue growth.
- Developed staff schedules to optimize coverage during peak hours, enhancing customer service.
- Managed inventory levels through effective stock control processes, minimizing shrinkage rates.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
MBA -
Maryville University of Saint Louis
St. Louis, MO12-2020
Bachelor of Science - Finance And Economics
Illinois State University
Normal, IL12-2008
Skills
- Operational efficiency
- Planning and coordination
- Cross-functional communication
- Project management
- Process planning
- Human relations
- Problem-solving
- Decision-making
- Analytical thinking
- Process improvement
- Self motivation
- Financial analysis
Accomplishments
- Used Microsoft Excel to develop quality assurance monitoring spreadsheets.
- Achieved 100% product delivery deadlines by streamlining procedures while maintaining accuracy and efficiency.
- Supervised team of 12 staff members.
Timeline
Operations Specialist
Domestic and General/After Inc.
10.2019 - Current
Assistant Vice President
Associated Bank
07.2013 - 10.2019
Branch Team Leader
Regions Bank
03.2010 - 07.2013
Store Manager
RadioShack
02.2009 - 03.2010
MBA -
Maryville University of Saint Louis
Bachelor of Science - Finance And Economics
Illinois State University