Jeff Hansen
East Longmeadow,MA
Summary
Highly motivated and Management Oriented Sales Associate with extensive managing, customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service and attention to details..
Overview
30
30
years of professional experience
Work History
Custom Picture Framer
Michaelson's Gallery
06.2021 - Current
- Shaped and cut materials to specified measurements using hand tools, machines and power saws.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Calculated dimensions and amount of needed materials by accurately measuring unique art pieces.
- Delicately pack various size works of art for domestic and international delivery.
Sales Associate
Marathon Sports
Northampton, MA
01.2017 - Current
- Working with people of all ages and ability levels to find appropriate footwear for their sport or daily needs
- This includes a detailed gait analysis that is based on an understanding of the kinetic bio- mechanics that facilitate proper running form
- Our store is the fastest growing store of 17 retail locations
- I personally lead a weekly group run consisting of 20-25 runners and share my knowledge with them
- I do team fittings for cross country and track teams and am very active in the local running scene through volunteer efforts
- I train and develop new hires in company processes, product knowledge, customer service and selling techniques.
Assistant Manager
Northampton Running Company
Northampton, MA
01.2011 - 01.2017
- Helped athletes, both experienced and new to the sport, find appropriate running footwear and apparel, drawing on my own extensive knowledge to assist them
- Kept track of inventory and ordered shoes and accessories weekly
- Co-coordinated with two other stores to update and maintain inventory.
Owner, President
Valley Frame Works Inc
Amherst, MA
01.1995 - 01.2011
- Museum quality frame shop known for its broad selection of frame styles and high quality production
- Clients include artists, museums, academic institutions, businesses and collectors
- The business was purchased from the original owner in 1997 and incorporated shortly thereafter
- Average gross sales exceeded $200,000 annually.
- Managed day to day shop operations, including ordering materials, controlling inventory, meeting deadlines and maintaining the facility as a whole
- Supervised and trained staff, which ranged from one additional full-time, benefited position to multiple part-time positions as needed
- Conducted professional framing and conservation services, requiring design expertise, meticulous execution and meeting of deadlines
- Provided direct customer service promptly and honestly, understanding the client’s needs and meeting or exceeding their expectations within budget
- Coordinated professional services provided by a lawyer and an accountant to maintain business functions, such as bookkeeping, negotiating lease contracts and meeting tax and regulation obligations.
Teaching Assistant
University of Massachusetts
Amherst, MA
01.1994 - 01.1995
- Developed weekly discussion topics for classrooms up to 25 students in conjunction with the professor's area of focus.
- Provided support to professors during lectures and led weekly classroom instruction while enrolled in the UMASS Anthropology PhD Program
Education
PhD -
University of Massachusetts
1995
Bachelor of Arts Degree - Anthropology
University of Florida, Autonomous Universidad De Mexico
1992
Skills
- Teamwork and Collaboration
- Sales Generation
- Order Processing
- Product Recommendations
- Verbal and Written Communication
- Policy and Procedure Adherence
Accomplishments
- Produced a podcast, RunFulfilled, which engaged in discourse with the local running community
- Volunteer Service and Community Involvement.
- Assistant volunteer coach with Greenfield High School track team .
- Board member of Sugarloaf Mountain Athletic Club (2005-2010)
Timeline
Custom Picture Framer
Michaelson's Gallery
06.2021 - Current
Sales Associate
Marathon Sports
01.2017 - Current
Assistant Manager
Northampton Running Company
01.2011 - 01.2017
Owner, President
Valley Frame Works Inc
01.1995 - 01.2011
Teaching Assistant
University of Massachusetts
01.1994 - 01.1995
PhD -
University of Massachusetts
Bachelor of Arts Degree - Anthropology
University of Florida, Autonomous Universidad De Mexico
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