Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeff Hayes

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for delivering great customer service. Understanding of the product knowledge needed in the plumbing trade.

Overview

17
17
years of professional experience

Work History

Inside Sales Representative

Ferguson Enterprises LLC
06.2008 - 07.2015
  • Assisted customers in selecting products and services to meet their needs and help with their daily needs/orders.
  • Managed inbound calls and emails, responding to inquiries promptly.
  • Handle a variety of different customers from Commercial/Mechanical accounts to residential/Multifamily.
  • Provided feedback on customer preferences to enhance product development efforts.


Outside Sales Representative

Ferguson Enterprises LLC
07.2015 - 09.2023
  • Developed strategic sales plans to penetrate new markets and expand customer base.
  • Created strong customer relationships through regular follow-ups and sales calls.
  • Handled large key commercial/mechanical accounts in the Jacksonville market and a limited residential bucket with a sales budget ranging from 8-13 million a year.
  • Key Accounts

* W.W Gay Mechanical

* Campbell Plumbing

* Scott Plumbing

* Gary Rodgers Plumbing

* Darleys Plumbing

Outside Sales Representative

SSA
10.2023 - 08.2025
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Jobsite visits to help contractors with product trouble or training needed for correct installs.

Education

High School Diploma -

West Port High School
Ocala
06-2008

Skills

  • Building strong relationships
  • Effective problem resolution
  • Customer-focused service
  • Strategic inventory solutions to help with daily needs

Timeline

Outside Sales Representative

SSA
10.2023 - 08.2025

Outside Sales Representative

Ferguson Enterprises LLC
07.2015 - 09.2023

Inside Sales Representative

Ferguson Enterprises LLC
06.2008 - 07.2015

High School Diploma -

West Port High School