JEFF HENDERLONG
Clearwater,USA
Summary
Dedicated and enthusiastic professional passionate about mastering the IT field with a commitment to continuous learning. Proven expertise in operations management, strategic planning, and resource optimization, complemented by strong administrative, relationship-building, and problem-solving skills. Recognized for adaptability in dynamic environments and a reliable leadership style that fosters collaboration and drives results. Eager to leverage these strengths to make a meaningful impact on business success and promote team development.
Overview
22
22
years of professional experience
Work History
Owner / Operator
Daveez Babeez
Clearwater, Florida
06.2010 - 10.2025
- Oversaw daily childcare operations, ensuring a safe, nurturing, and engaging environment for children while maintaining compliance with state regulations and licensing requirements.
- Delivered exceptional parent communication and support, promptly addressing concerns and fostering trust to encourage long-term enrollment and referrals.
- Enhanced parent satisfaction by offering high-quality early childhood programs, personalized care, and consistent updates on child development and activities.
Bodily Injury Insurance Adjuster
Allstate Insurance Co
Clearwater, Florida
08.2008 - 06.2010
- Collaborated with other departments within the organization to enhance overall efficiency in processing claims and improving client satisfaction levels.
- Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
- Expedited claim resolution by coordinating with repair professionals to obtain accurate estimates for damages and repairs needed.
- Conducted thorough property investigations to identify and classify damages for customer claims.
Insurance Rental Liaison
Enterprise Rent-A-Car
Tampa, Florida
07.2003 - 05.2008
- Served as a liaison between customers, Enterprise Rent-A-Car, auto body shops, and insurance companies, ensuring seamless communication and timely vehicle rentals during repair periods.
- Coordinated directly with insurance replacement departments at USAA and Allstate, managing on-site rental operations and facilitating approvals, extensions, and policy compliance.
- Maintained detailed records of rental vehicles, tracking repair progress, updating status reports, and documenting timelines to support insurance claims and customer satisfaction.
- Streamlined rental replacement processes, reducing delays and enhancing service efficiency through proactive communication and issue resolution.
Education
Bachelor of Arts - Cyber Security
St. Petersburg College
Clearwater, Florida06.2026
Associate of Arts - Cyber Security
St. Petersburg College
Clearwater, Florida12.2024
Skills
- Skilled in using Microsoft Office tools
- Cybersecurity skills enhancement
- Experienced in Python automation techniques
Timeline
Owner / Operator
Daveez Babeez
06.2010 - 10.2025
Bodily Injury Insurance Adjuster
Allstate Insurance Co
08.2008 - 06.2010
Insurance Rental Liaison
Enterprise Rent-A-Car
07.2003 - 05.2008
Associate of Arts - Cyber Security
St. Petersburg College
Bachelor of Arts - Cyber Security
St. Petersburg College