Jeff Henderson
Plano
Summary
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
18
18
years of professional experience
Work History
General Manager
The Blue Goose Cantina
03.2020 - 11.2023
- Completed all the responsibilities of the General Manager during my time with the Blue Goose Cantina from hiring, training, inventory, P&L presentations, etc…
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Senior Project Manager
GI Construction Management, LLC
10.2017 - 01.2020
- Finding new residential construction business through strategic networking, provided detailed inspections and saw projects from inception to completion with GI Construction Management
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Specialty Infusion Manager
KabaFusion, LLC
11.2016 - 10.2017
- Worked directly with specialty physicians across North Texas to ensure their patients received their specialty blood derivative infusions with KabaFusion.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Owner
North Texas Lights
09.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Immunotherapy Account Manager
BioRX, LLC
11.2012 - 11.2016
- Worked directly with specialty physicians across a 5-state territory to ensure their patients received their specialty blood derivative infusions with BioRX
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Health System Sales Territory Manager
ASD Healthcare
02.2007 - 10.2012
- Managed the allocations of specialty blood derivatives for dozens of hospitals and Health Systems in the Northeast & NE territory of the U.S., specifically working with IVIG, Albumin & coagulation factors with ASD Healthcare
Education
Bachelor of Science - Business Administration And Management
The University of Texas At Dallas
Richardson, TX05-2005
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Customer relations
- Training and development
- Inventory control
- Employee scheduling
- P&L management
- Labor cost controls
- Project management
Timeline
General Manager
The Blue Goose Cantina
03.2020 - 11.2023
Senior Project Manager
GI Construction Management, LLC
10.2017 - 01.2020
Owner
North Texas Lights
09.2017 - Current
Specialty Infusion Manager
KabaFusion, LLC
11.2016 - 10.2017
Immunotherapy Account Manager
BioRX, LLC
11.2012 - 11.2016
Health System Sales Territory Manager
ASD Healthcare
02.2007 - 10.2012
Bachelor of Science - Business Administration And Management
The University of Texas At Dallas
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