Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeff Hickman

Dallas

Summary

Dynamic Sr Key Accounts Manager at Innovative Sales & Marketing with expertise in relationship management and upselling strategies. Successfully expanded the client base by securing new business opportunities, enhancing client satisfaction through tailored product improvements. Proficient in CRM tools, ensuring seamless client onboarding and fostering loyalty among key accounts.

Results-driven accounts management professional with strong focus on developing and strengthening client relationships to drive business growth. Skilled in strategic planning, negotiation, and revenue optimization, consistently delivering impactful results. Known for fostering team collaboration, adapting to changing needs, and ensuring reliable performance across projects. Adept at analyzing market trends and implementing effective sales strategies.

Experienced with key account management, relationship building, and strategic planning. Utilizes deep industry knowledge to enhance client satisfaction and drive business growth. Track record of implementing effective account strategies and achieving high client retention.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

36
36
years of professional experience

Work History

Sr Key Accounts Manager DFW

Innovative Sales & Marketing
08.1989 - Current
  • Utilized CRM tools effectively in tracking interactions with clients resulting in a seamless handover process during staff transitions.
  • Participated in trade shows and industry events, positioning our brand as a leader within the market while networking with potential clients.
  • Championed improvements in product offerings based on feedback from key accounts, leading to increased client satisfaction and loyalty.
  • Expanded the company''s client base by identifying and securing new business opportunities in targeted industries.

Education

Bachelor of Science - Sales

Houston Baptist University
Houston, TX
10-1987

Skills

  • Relationship management
  • Upselling strategies
  • Client onboarding
  • Client relationship building

Timeline

Sr Key Accounts Manager DFW

Innovative Sales & Marketing
08.1989 - Current

Bachelor of Science - Sales

Houston Baptist University
Jeff Hickman