Summary
Overview
Work History
Education
Skills
Personal Information
Certification
References
Timeline
Generic
Jeff Hicks

Jeff Hicks

Seattle

Summary

Results-driven executive specializing in engineering and sustainability across diverse sectors. Skilled in large-scale capital planning and emergency planning, achieving significant improvements in financial performance and employee engagement while enhancing operational efficiencies.

Overview

14
14
years of professional experience
1
1
Certification

Work History

SVP & Director of Engineering & Sustainability

Kidder Mathews
Seattle
03.2023 - 08.2025
  • Supervise management of extensive engineering program encompassing 800 properties and over 50 million square feet across four states.
  • Directed a team of 80+ mobile and stationary engineers with additional support staff, handling a varied portfolio encompassing Life Sciences, Healthcare, Manufacturing, Office, High-Rise Industrial, and Retail properties.
  • Manage all aspects of division operations, including financial performance, vendor negotiation, large-scale capital planning, achievement of KPIs, strategic relationship management, staffing, and sustainability initiatives for Kidder Mathews.
  • Converted division's longstanding financial struggles into first profitable year in 2024
  • Attained record divisional revenue year with nearly 31% growth in 2024 via introduction of innovative efficiency standards and focused business development strategies.
  • Reduced employee turnover from 36% in 2022 to 12% in 2024 by emphasizing career path clarification, enhancing hiring standards, implementing employee mentorship programs, and launching initiatives aimed at investing in employee experience.
  • Revamped and enhanced the Engineering Safety Program, embracing LMS products.
  • Collaborated with team to develop internal preventative maintenance programs enhancing training exposure for team members while reducing costs associated with outsourcing work
  • Revised and modernized continuing education program, promoting internal growth avenues for team members while circumventing costs of recruiting new employees to fulfill ongoing technical needs.
  • Utilized scope, size, and vendor relationships to streamline vendor providers and reduce operational costs while enhancing value for Clients.
  • Transformed Engineering Technology via adoption of Building Engines, improving operational efficiency and curtailing downtime, enhancing response time to issues.
  • Driving expansion strategy into two emerging markets presenting significant growth opportunities

SPTI Project Executive

PSF Mechanical
Seattle
01.2022 - 01.2023
  • Identify and secure RFP opportunities for tenant improvements and buildings requiring mechanical, plumbing, or sheet metal work.
  • Develop comprehensive project designs, pricing, and proposals, ensuring seamless execution from initiation to handover while adhering to budget and schedule constraints.
  • Build and maintain a robust network of General Contractors, Property Managers, and Brokers, leveraging insights into their strengths and areas for improvement to drive strategic project success.
  • Utilized BlueBeam, Smartsheets and SketchUp.
  • Responsible for business development introducing many new customers to the company.
  • Specialized in unique design build projects.

Regional Account Manager

ABM Industries
Seattle
05.2021 - 08.2021
  • Served in a newly established role focused on driving strategic growth for the company’s major accounts.
  • Acted as the primary liaison between the business operations team and customers, providing a streamlined single point of contact for addressing concerns, managing new projects, and overseeing timelines.
  • Led initiatives to expand existing business and proactively positioned the company ahead of competitors for retention bids.
  • Acted as the primary contact for multiple high-revenue accounts, each exceeding $10 million in annual revenue.
  • Strategically developed, nurtured, and strengthened relationships with both internal teams and external partners to ensure long-term success.
  • Managed and provided oversight for operations across a seven-state territory, ensuring alignment with client and organizational goals.
  • Employment concluded by mutual agreement, reflecting cultural alignment considerations.

Business Development Manager

PSR Mechanical
Seattle
05.2016 - 05.2021
  • Held a senior leadership role focused on developing and executing strategies to grow new and existing major accounts.
  • Led and supported a high-performing team of sales professionals, support staff, and third-party marketing partners.
  • Delivered impactful presentations on complex mechanical systems to senior executive decision-makers with a focus on preventative maintenance best practices.
  • Oversaw project quality, timeliness, and execution while building and maintaining strong relationships with General Contractors, Property Managers, and Brokers.
  • Exceeded individual sales targets by 220% within the first year.
  • Revamped the sales team and restructured the training process to enhance performance and engagement.
  • Led the team to achieve 145% of their sales goals in 2019.
  • Directed the business acquisition strategy during COVID-19, surpassing pre-pandemic sales goals by 10%.

National Account Executive

Prepared Response
Kirkland
02.2015 - 05.2016
  • Drove sales and cultivated strategic relationships with Local, State, and Federal Law Enforcement to implement security and emergency response solutions for critical infrastructure with an emphasis on anti-terrorism and active shooter preparedness.
  • Managed an extensive 13-state territory, traveling frequently to develop and maintain partnerships.
  • Secured exclusive collaborations with two state Sheriff’s Associations, demonstrating a deep understanding of tactical priorities and complex procurement processes.
  • Engaged directly with Mayors, Police Chiefs, Fire Chiefs, and Government Agencies to deliver tailored solutions that met their unique needs.
  • Designed and implemented a more efficient and impactful web demonstration process, enhancing client engagement.
  • Strategically planned and executed comprehensive sales approaches tailored for trade show success.
  • Led two statewide deployments of an advanced emergency preparedness solution, building consensus among key stakeholders across diverse roles.

Washington Sales Manager

CW Real Estate Services
Bellevue
01.2012 - 12.2014
  • Licensed Real Estate Broker at a Property Management firm, where I established a new department focused on integrating professional construction, facility services, and sales to support a diverse portfolio of commercial real estate investments.

Education

Some College (No Degree) - Speech Communication

Pepperdine University
Malibu, CA

Skills

  • Vendor negotiation
  • Mobile technician efficiency
  • Emergency planning
  • Capital planning
  • Asset repositioning
  • Project management
  • Operational re-engineering
  • Contract review
  • Budget management
  • Employee retention strategies
  • Relationship cultivation
  • Presentation skills
  • Communication excellence
  • Safety program development
  • Leadership development
  • Succession planning
  • Business development
  • Stakeholder collaboration
  • Cross-department integration
  • RFP management

Personal Information

Gender: M

Certification

  • WA State Brokers License

References

References available upon request.

Timeline

SVP & Director of Engineering & Sustainability

Kidder Mathews
03.2023 - 08.2025

SPTI Project Executive

PSF Mechanical
01.2022 - 01.2023

Regional Account Manager

ABM Industries
05.2021 - 08.2021

Business Development Manager

PSR Mechanical
05.2016 - 05.2021

National Account Executive

Prepared Response
02.2015 - 05.2016

Washington Sales Manager

CW Real Estate Services
01.2012 - 12.2014

Some College (No Degree) - Speech Communication

Pepperdine University

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