Jeff Howland
Marion,IN
Summary
Diligent driver with solid background in safe and efficient transportation. Successfully navigated diverse routes and maintained timely deliveries under various conditions. Demonstrated reliability and strong problem-solving skills in fast-paced environments.
Overview
48
48
years of professional experience
Work History
Truck Driver
Walmart/JB Hunt
08.2019 - Current
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulatory standards.
- Managed delivery schedules, optimizing routes to enhance time management and reduce delays.
- Maintained accurate records of deliveries, ensuring documentation aligned with company policies.
Honda Auto Master Technician/Team Leader/Service Writer
Ed Martin Honda, Penske Honda, Kokomo Auto World
08.1983 - 08.2019
- Diagnosed and repaired complex automotive issues using advanced diagnostic tools and software.
- Led team of technicians in high-volume service environment, ensuring timely vehicle repairs and customer satisfaction.
- Implemented process improvements that enhanced workshop efficiency and reduced turnaround times for repairs.
- Trained junior technicians on best practices for vehicle maintenance and repair techniques, fostering skill development.
Kawasaki Service Manager/Technician/Service Writer
Kawasaki of Indy
03.1978 - 08.1983
- Oversaw daily operations, ensuring high levels of customer satisfaction and service quality.
- Developed training programs to enhance skills and knowledge of staff members.
- Met with customers to discuss service needs and offer available solutions.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
Education
Master Technician Certification - Advanced Electrical, Fuel Injection, ABS, Engine
Honda Technical Training
Troy, OH06-2000
High School Diploma -
John Marshal High School
Indianapolis, IN05-1976
Skills
- Self-motivation and discipline
- Strong work ethic
- Safe driving
Timeline
Truck Driver
Walmart/JB Hunt
08.2019 - Current
Honda Auto Master Technician/Team Leader/Service Writer
Ed Martin Honda, Penske Honda, Kokomo Auto World
08.1983 - 08.2019
Kawasaki Service Manager/Technician/Service Writer
Kawasaki of Indy
03.1978 - 08.1983
Master Technician Certification - Advanced Electrical, Fuel Injection, ABS, Engine
Honda Technical Training
High School Diploma -
John Marshal High School