Jeff Jackson

Drove the creation of an enterprise data quality framework, improving product data accuracy by 25% and contributing to estimated annual cost savings of ~$100K through reduced rework and operational inefficiencies.

• Established and led a Data Governance Council of data owners and stewards to prioritize and resolve critical product data issues, improving data reliability and cross-team alignment.
• Identified and standardized 40+ critical data elements (CDEs) used in digital channels, improving data consistency across retail and institutional platforms.
• Partnered with data owners and stewards to define and approve enterprise metadata for high-priority CDEs, including lineage and quality rules, improving transparency and trust in product data.
• Implemented Alation as the system of record for governed metadata, accelerating data discovery and business-user understanding.
• Profiled data quality and remediated master data issues, improving accuracy and completeness of high-visibility product information.
• Built a data quality monitoring dashboard to proactively track critical data elements, enabling faster issue detection and reducing operational disruption.

Spearheaded the migration from a legacy digital asset management system to a cloud-based platform, improving data accuracy by 40%, reducing time-to-market by 20%, and strengthening security controls to protect multi-million-dollar revenue streams.

• Partnered with business and technology teams to define requirements and deliver a milestone-based project plan, enabling on-time execution of strategic initiatives.
• Mapped and migrated 400k+ assets and improved data accuracy for 150k+, strengthening reliability of digital assets.
• Integrated the platform with downstream systems to automate data flows, eliminate manual work, and accelerate commercial deployment of digital assets.
• Implemented preventive data quality controls to block defective data at ingestion, reducing downstream disruption and operational rework.
• Enhanced access controls and user permissions for 1,000+ users, reducing the risk of sensitive content leakage and protecting major client contracts.
• Drove platform adoption and governance by training 800+ internal and external users on new operating processes.

Built data governance standards and best practices where none existed, improving data risk and control maturity and establishing the operational foundation for the company's enterprise data governance program.

• Partnered with cross-functional teams and industry SMEs to define enterprise data governance standards and best practices across data quality, usage, architecture and accountability.
• Secured senior leadership approval for 50+ data governance standards institutionalized within the company's Risk and Control Framework.
• Drove adoption of data governance standards across key data domains, achieving 100% steward adoption in Human Resources and Business Intelligence.

Led the implementation and enterprise rollout of Collibra to govern data definitions, metrics, lineage, and quality rules, improving data discovery and business-user understanding across the organization

• Built standardized, user-friendly templates in Collibra that enabled data stewards to quickly publish and maintain domain content.
• Drove Collibra adoption by facilitating demos and hands-on working sessions with 50+ data stewards across multiple lines of business and data domains.
• Spearheaded the migration of 1,000+ widely used enterprise metrics and business terms from Excel to Collibra, driving platform adoption and increasing business-user engagement.

Championed the company’s first formal data governance program, improving enterprise data literacy and reducing critical data issues by 30%, delivering an estimated $90K in annual operational cost savings.

• Established cross-functional data governance communities to align on business priorities, identify and analyze critical data issues, drive root-cause resolution, and provide ongoing stakeholder communication.
• Enabled consistent, trusted product information across 50+ internal and external publications by advising on the design of a proprietary master data ‘golden source' supporting 100+ global data stewards.
• Led the implementation of Informatica to govern metadata, data definitions, lineage, and quality rules, boosting enterprise data discovery and traceability.
• Secured executive sponsorship and funding to scale the data governance organization from 3 to 10+ specialists.