Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeff Jones

Juneau

Summary

Experienced Plumbing Foreman with a demonstrated history of overseeing plumbing projects from start to finish. Proficient in managing teams, coordinating schedules, and ensuring quality workmanship. Skilled in reading blueprints, conducting inspections, and resolving technical issues. Accomplished owner offering several years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance, and recordkeeping.

Overview

33
33
years of professional experience
1
1
Certification

Work History

State Mechaical Inspector

State of Alaska
Juneau
07.2024 - Current
  • Investigated customer complaints regarding product quality, reliability, or performance issues.
  • Documented all inspection results accurately in accordance with established guidelines.
  • Developed comprehensive checklists for use during inspections to ensure nothing was missed.
  • Provided technical support for the development and implementation of quality control systems and procedures.
  • Performed regular maintenance checks on production lines to identify any issues needing repair or replacement.
  • Reviewed supplier documentation and ensured it was compliant with relevant regulations.
  • Collaborated with other departments to troubleshoot problems, develop solutions, and implement corrective action plans.
  • Participated in internal audits to evaluate the effectiveness of current quality control measures.
  • Compiled reports outlining findings from each inspection performed.
  • Monitored production processes to detect deviations from specifications or standards.
  • Maintained accurate records of all tests conducted during the inspection process.
  • Worked closely with management teams to help identify process improvements that would improve overall efficiency levels.

Account Executive

Long Building Technologies
Juneau
10.2019 - 05.2024
  • Attended networking events to build relationships with potential customers.
  • Developed pricing strategies tailored to individual clients based on their unique needs.
  • Cultivated relationships with key decision makers through regular client visits and follow-up calls.
  • Negotiated contracts with clients to ensure profitable outcomes for the company.
  • Monitored competitors' activities and adjusted strategies accordingly.
  • Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
  • Provided timely customer service support to resolve any issues quickly and efficiently.
  • Generated weekly reports on sales performance against targets for upper management review.
  • Performed product demos at conferences, meetings, seminars, or other venues as necessary.
  • Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
  • Created marketing materials, including brochures and presentations, to showcase products and services.
  • Conducted market research to identify new business opportunities.
  • Advised customers on best practices regarding product usage or maintenance procedures.
  • Managed accounts by providing ongoing technical support after the sale was completed.
  • Maintained up-to-date knowledge of industry trends and developments.
  • Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
  • Developed and maintained relationships with key clients to ensure customer satisfaction.
  • Maintained accurate records of all sales activities using CRM software systems.
  • Participated in training sessions on topics related to sales techniques or industry regulations.
  • Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
  • Identified potential new customers through research of industry trends and competitive analysis.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Replenished and arranged items to maintain appearance.
  • Greeted and assisted customers to foster positive experiences.
  • Listened to customer needs to identify and recommend best products and services.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Produced sales documents, finalized deals and filed records.

Owner/Operater Plumbing Company

Aurora Plumbing and Mechanical
Peoria
10.2016 - 10.2019
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Organized events such as trade shows and conferences.
  • Analyzed industry trends to develop competitive strategies.
  • Developed policies and procedures for the organization.
  • Provided direction and guidance to employees.
  • Conducted performance reviews for employees on a regular basis.
  • Oversaw budgeting and financial management.
  • Ensured compliance with local, state, and federal regulations.
  • Monitored performance of personnel against goals set forth by the company.
  • Implemented quality assurance processes to ensure product excellence.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Maintained relationships with existing clients by providing superior customer service.
  • Ensured compliance with applicable laws and regulations related to business operations.
  • Identified new opportunities for growth, expansion, and diversification.
  • Reviewed legal documents related to business operations.
  • Executed performance reviews to encourage improved productivity for team members.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Led startup and creation of operational procedures and workflow planning.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.

HVAC Specialist

University of Alaska Southeast
Juneau
05.2011 - 10.2016
  • Troubleshot issues with compressors, evaporator coils, blowers, fans and other mechanical components associated with an HVAC system.
  • Monitored HVAC operations to ensure efficient performance of the system.
  • Inspected equipment to diagnose malfunctions and identified solutions for repair or replacement of faulty components.
  • Performed routine maintenance such as oiling motors, changing filters, checking belts.
  • Conducted periodic inspections of HVAC systems to identify potential problems before they occur.
  • Explained operating procedures for newly installed heating and cooling equipment.
  • Cleaned condenser coils to ensure efficient operation of the system.
  • Performed preventive maintenance and repairs on HVAC systems, including boilers, chillers, pumps, air handlers and rooftop units.
  • Utilized diagnostic tools such as multimeters and thermometers when working on complex issues involving electrical components.
  • Installed new heating, ventilation, air conditioning systems in residential and commercial buildings.
  • Reviewed drawings from other departments for accuracy and compatibility with existing designs.
  • Built prototypes of custom controls systems using components such as sensors, actuators, relays, timers.
  • Integrated third-party devices into existing control systems.
  • Collaborated with team members from multiple disciplines including mechanical engineering and IT.
  • Performed routine maintenance on existing control systems to ensure optimal performance and reliability.
  • Developed and implemented control systems for automated production processes.
  • Conducted training sessions on the use of automated equipment for employees at various levels.
  • Programmed PLCs using Ladder Logic, Structured Text, and Function Block Diagrams languages.
  • Analyzed existing electrical schematics to identify areas of improvement in control system design.
  • Conducted root cause analysis of problems encountered during testing or operation of control systems.
  • Documented all changes made to existing control systems for future reference.
  • Assisted in the development of safety protocols for personnel operating automated equipment.
  • Provided technical support to customers regarding installation and operation of control systems.
  • Designed custom automation solutions that met customer requirements while optimizing cost efficiency.
  • Resolved issues related to communication between devices within a control system network.
  • Troubleshot hardware and software issues related to the operation of control systems.
  • Developed training material for personnel operating automated equipment.
  • Configured HMIs with graphic displays, alarms, data logging capabilities.
  • Analyzed project requirements and performed technical calculations supporting design solutions.
  • Defined equipment and parts from external suppliers.
  • Created customer documentation such as diagrams, electrical drawings and manuals.
  • Managed resources, created project schedules and maintained department budgets.

Journeyman Plumber/Construction Foreman

Cameron Plumbing & Heating
Juneau
07.1992 - 05.2011
  • Documented progress of jobs throughout the day by completing daily timesheets.
  • Ordered parts needed for repairs from suppliers when necessary.
  • Created estimates of time and materials needed for projects.
  • Assembled complex components that require soldering techniques or threading pipes together using special tools.
  • Ensured compliance with all applicable laws and regulations related to plumbing work.
  • Worked closely with contractors on large-scale construction projects involving multiple tradespeople.
  • Performed maintenance on water heaters and other equipment such as toilets, sinks, showers, garbage disposals, sump pumps, and septic tanks.
  • Installed gas piping systems according to local codes.
  • Maintained a clean worksite during installations by utilizing drop cloths and vacuuming debris from the area.
  • Assisted in training apprentices in proper installation methods and safety procedures.
  • Tested plumbing systems to locate leaks, malfunctions and repair needs.
  • Maintained tools and equipment to keep supplies in excellent working condition.
  • Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
  • Supervised staff and evaluated work performance.

Education

High School Diploma -

Selah High School
Selah, WA
06-1981

Skills

  • Equipment maintenance
  • Regulatory compliance
  • Inspection documentation
  • Technical support
  • Data analysis
  • Problem solving
  • Attention to detail
  • Training and mentoring
  • Time management
  • Report writing
  • Report generation
  • Paperwork evaluations
  • Ethics and integrity
  • Business management
  • Drawing interpretation
  • Blueprint reading
  • Team building
  • Project coordination
  • Clean driving record

Certification

  • State of Alaska Certificate of Fitness

Timeline

State Mechaical Inspector

State of Alaska
07.2024 - Current

Account Executive

Long Building Technologies
10.2019 - 05.2024

Owner/Operater Plumbing Company

Aurora Plumbing and Mechanical
10.2016 - 10.2019

HVAC Specialist

University of Alaska Southeast
05.2011 - 10.2016

Journeyman Plumber/Construction Foreman

Cameron Plumbing & Heating
07.1992 - 05.2011

High School Diploma -

Selah High School

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Jeff Jones