Jeff Kagie
Woods Cross,Utah
Summary
Highly motivated and adaptable professional with a passion for tackling new technical challenges. Possessing a strong work ethic and exceptional interpersonal skills, adept at thriving in dynamic, fast-paced environments. Demonstrated ability to work autonomously and rapidly acquire proficiency in new technologies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Implementation Specialist Team Lead
LoanPro
Farmington, UT
08.2023 - Current
- Provided technical assistance to internal teams during the development of system configurations.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Collaborated with other departments to develop effective solutions that met customer needs.
- Identified opportunities for process improvements, implementing changes when required.
- Delegated daily tasks to team members to optimize group productivity.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Provided technical guidance to ensure successful system implementation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge to increase proficiency in various technical fields.
- Developed strategies for ensuring successful deployment of new solutions into production environments.
Technical Account Manager
LoanPro
Farmington, UT
02.2023 - Current
- Created complex SQL queries for reporting purposes.
- Provided technical support for existing applications with regards to database design and implementation.
- Developed customer relationships, identified customer needs and provided technical solutions.
- Provided product demonstrations to customers in order to educate them on the features and benefits of products.
- Responded to customer inquiries and concerns to facilitate solutions.
- Assisted customers with technical troubleshooting for AWS, MySQL, and various ETL services.
- Participated in client meetings to discuss project requirements and provide feedback on potential solutions.
Application Configuration Specialist
LoanPro
Farmington, UT
06.2022 - Current
- Provided technical assistance to internal teams during the development of system configurations.
- Served as liaison between customer support team and technical team members in order to resolve any issues or questions that arose during implementation.
- Developed, documented and implemented application solutions for enterprise customers.
- Identified opportunities for improving existing processes, systems or applications.
- Assisted in troubleshooting complex issues related to software applications or infrastructure components.
General Manager
Patriot Molding
Clearfield, Utah
03.2019 - Current
- Plan and establish work schedules, assignments, and production sequences to meet production goals
- Inspect materials, products, or equipment to detect defects or malfunctions
- Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers
- Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads
- Plan and develop new products and production processes in accordance with lean manufacturing
- Set up and adjust machines and equipment
- Prepare production documents, such as standard operating procedures, manufacturing batch records, inventory reports, or productivity reports
- Maintain inventory of job materials.
Warehouse Manager/Delivery Driver
Bowcutt's Flooring America
West Jordan, Utah
01.2015 - 03.2019
- Receive and count stock items, and record data
- Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
- Drive trucks in order to pick up incoming stock or to deliver orders to designated locations
- Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
- Set routes and pickup/delivery priorities for drivers
- Maintain warehouse vehicles and equipment in accordance with state and federal regulations
- Negotiate pricing for supplies from local vendors.
Education
Certificate - Injection Molding
Davis Applied Technology College
Kaysville, UT11-2018
High School Diploma -
Bingham High School
06.2008
Associate of Science - Computer Science And Programming
Salt Lake Community College
Salt Lake City, UTSkills
- Self-starter
- Creative problem solving
- Time management
- Managing ASD and learning disabled workers
- Microsoft Office applications
- Windows devices and applications
- Creative problem solving
- Data Migration
- Windows devices and applications
- Multi-tasker
- Creative problem solving
- Time management
Certification
Injection Molding Processing Technician, Davis Technical College, 2019
Timeline
Implementation Specialist Team Lead
LoanPro
08.2023 - Current
Technical Account Manager
LoanPro
02.2023 - Current
Application Configuration Specialist
LoanPro
06.2022 - Current
General Manager
Patriot Molding
03.2019 - Current
Warehouse Manager/Delivery Driver
Bowcutt's Flooring America
01.2015 - 03.2019
Certificate - Injection Molding
Davis Applied Technology College
High School Diploma -
Bingham High School
Associate of Science - Computer Science And Programming
Salt Lake Community College
Injection Molding Processing Technician, Davis Technical College, 2019
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