Jeff Kendall
Sales And Marketing
El Mirage,AZ
Summary
Dynamic and energetic sales and marketing professional with a proven track record of success, driving revenue growth through strategic relationship building and effective business management. Skilled in financial oversight and team leadership, I consistently exceed sales goals while fostering customer retention and satisfaction. Self starter that adapts to changes easily, excellent verbal and written communication skills and proficient in Salesforce, Quickbooks, CorelDraw and Microsoft 365.
Overview
26
26
years of professional experience
6
6
years of post-secondary education
Work History
Sales/retention
Waste Management
09.2023 - Current
- Average over 30 inbound calls daily, responding same day to controllable and uncontrollable customer sales and cancellations
- Met and/or exceeded sales & retention goals every month in department using effective selling & negotiation skills
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment..
Salesperson
Waste Management
09.2021 - 09.2023
- Met or exceeded sales goals throughout 2021 and 2022, which was unprecedented so early in this role
- Managed over 50 customer calls per day and over 2 hours of talk time daily, discussing new services and service increases
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives, helping them overcome customer objections and internal processes within WM
Small Business Owner
Elite Signs
07.2009 - 09.2021
- Increased sales year-over-year first 4 years over 200%, revenue increased each year-over-year after over 100% until forced to close business due to COVID-19
- Oversaw operational aspects of business, including long-term planning, staff hiring and training and procedure development and implementation.
- Outlined finances, goals and daily operations of company in detailed business plans.
- Managed day-to-day business operations, including accounting, finance, HR, and marketing.
Sales and Marketing Manager
DeSigns Incorporated
01.2008 - 03.2009
- Targeted and landed regional & national clientele to company's portfolio, increasing revenue by 140% within 6 months of employment
- Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
Sales and Marketing Manager
Arrow Electronics
07.2006 - 08.2007
- 22 direct reports with dotted line responsibility for program account P&L's with sales in excess of $1B for three global customer accounts
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Analyzed sales and marketing data for improved strategies
- Cultivated and maintained strategic alliances with key partners and vendors
Customer Project Manager
Arrow Electronics
06.2005 - 07.2006
- Developed and initiated projects, managed costs, and monitored performance.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies
Sales and Marketing Representative
Arrow Electronics
05.1999 - 06.2005
- Built local sales and marketing plan for each targeted account within defined account base
- Identified and developed key operations and influencer relationships within targeted accounts
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales
Education
No Degree - General Studies
Milwaukee Area Technical College (MATC)
Mequon, WI 01.1996 - 12.1997
High School Diploma -
Rufus King International High School
Milwaukee, WI 08.1991 - 06.1995
Skills
Multitasking Abilities
Calm under pressure, excellent problem solver
Organization and time management
Teamwork and collaboration
Friendly, positive attitude
Timeline
Sales/retention
Waste Management
09.2023 - Current
Salesperson
Waste Management
09.2021 - 09.2023
Small Business Owner
Elite Signs
07.2009 - 09.2021
Sales and Marketing Manager
DeSigns Incorporated
01.2008 - 03.2009
Sales and Marketing Manager
Arrow Electronics
07.2006 - 08.2007
Customer Project Manager
Arrow Electronics
06.2005 - 07.2006
Sales and Marketing Representative
Arrow Electronics
05.1999 - 06.2005
No Degree - General Studies
Milwaukee Area Technical College (MATC)
01.1996 - 12.1997
High School Diploma -
Rufus King International High School
08.1991 - 06.1995
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