Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
background-images

Jeff Kiaha

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Team player. Understanding that everyone has a unique quality that they contribute to the team. Knowing that all team members have strengths and weaknesses and that one person's weakness is another person's strength and one person's strength is another person's weakness. Everyone plays a vital role in the team's goal.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sewer Maintenance Worker Lead

City of Saratoga Springs
01.2024 - Current
  • Responsible for assisting in the ongoing operation and maintenance of the City's sanitary sewer system and storm water system throughout the City.
  • Reduce blockages and overflows by promptly addressing reported issues and conducting thorough inspections.
  • Ensure safe working conditions for team members with adherence to safety protocols and proper use of equipment.
  • Deliver high-quality results under tight deadlines through effective prioritization of urgent tasks and efficient workflow management.
  • Improve sewer and storm water performance by cleaning and clearing debris from lines, wet wells, storm water drains and outfalls using specialized tools and equipment.
  • Maintain accurate records of work performed, materials used, and time spent on tasks, contributing to efficient resource allocation.
  • Manage and motivate employees to be productive and engaged in work.
  • Accomplish multiple tasks within established timeframes.
  • Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximize performance by monitoring daily activities and mentoring team members.
  • Achieve departmental goals by developing and executing strategic plans and performance metrics.
  • Assist supervisor in managing budgets effectively, ensuring optimal financial performance while investing in necessary resources for the ongoing growth of the city.

Armored Service Technician

Cashman Services
11.2018 - 12.2023
  • Handle and transport cash currency, Jewelry, service ATM machines, special protective services.
  • Provided excellent customer service by addressing client concerns promptly and professionally.
  • Collaborated with team members to complete tasks efficiently, ensuring smooth operations.
  • Increased efficiency by effectively using technology such as GPS devices, two-way radios, mobile phones, or other communication tools relevant to the role.
  • Developed strong rapport with clients through consistent professionalism, reliability, and attention to detail during money-handling tasks.
  • Maintained confidentiality regarding sensitive client information as well as details related to transportation routes or schedules in order to protect company interests at all times.
  • Recorded information on reports and forms.

Court Bailiff

State of Hawaii
04.2012 - 10.2018
  • Communicates daily with judges, judicial staff and general public.
  • Announces the entry of the judge into the courtroom.
  • Excellent interpersonal skills both orally and in writing.
  • Updates and maintains control of records and cases assigned to the judge.
  • Maintain safety, security and order in the courtroom.
  • Serve and enforce court orders, such as arrest and search warrants etc.
  • Streamlined communication between the judge, attorneys, and other court personnel by delivering documents and messages in a timely manner.
  • Facilitated swift case processing by organizing and preparing legal documents for review.
  • Promoted transparency in court procedures by providing assistance to members of the public during their visits to the courthouse.

Learning Center Coordinator

Hoa Aina O Makaha
09.2010 - 04.2012
  • Facilitated clients living in the Leeward Community about self-sustainability.
  • Provided services on how to grow vegetables and raising of animals.
  • Educated clients on how to deal with conflicts and resolutions.
  • Worked efficiently with about 300 to 1000 people of various cultural backgrounds.
  • Collaborated with other educators to develop interdisciplinary lesson plans that connected multiple subject areas.
  • Coordinated professional development opportunities for instructors, facilitating continuous improvement in teaching methods.
  • Promoted a positive culture among staff and students by modeling respect, open communication, and collaboration.

Education

Bachelor of Science - Criminal Justice

Remington College Honolulu
Honolulu, HI

Skills

  • Quality control
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Goal setting
  • Documentation and reporting
  • customer service
  • Active listening
  • Relationship building
  • Customer relations
  • Complaint handling

Accomplishments

  • Supervised team of 12 staff members.
  • Documented and resolved workplace issues which led to better work performance.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with different contractors in the development of company projects.

Certification

  • CDL class A license
  • OSHA Confined Space Certification.
  • OSHA Trench Safety Training.
  • OSHA 10 Certification
  • First Aid and CPR Certification.
  • RSI Certification
  • Flagger and TCT Certification
  • RWAU Apprentice
  • Leadership and Management Developement

Languages

English
Native or Bilingual
Hawaiian
Native or Bilingual

Timeline

Sewer Maintenance Worker Lead

City of Saratoga Springs
01.2024 - Current

Armored Service Technician

Cashman Services
11.2018 - 12.2023

Court Bailiff

State of Hawaii
04.2012 - 10.2018

Learning Center Coordinator

Hoa Aina O Makaha
09.2010 - 04.2012

Bachelor of Science - Criminal Justice

Remington College Honolulu

Similar Profiles

CREATE PROFILE
Jeff Kiaha