Jeff Knight
Odenville,AL
Summary
Dynamic sales leader with a proven track record at Solideal USA/Michelin, excelling in customer relations and strategic territory management. Expert in relationship building and data-driven decision-making, I successfully increased sales revenue and enhanced client satisfaction through effective communication and innovative sales strategies. Committed to driving business growth and operational excellence.
Overview
16
16
years of professional experience
Work History
Owner/Sales
On The Road Service
02.2023 - Current
- Developed and implemented operational procedures to enhance service efficiency.
- Managed inventory control systems, optimizing stock levels and reducing waste.
- Oversaw staff training programs, improving team performance and customer satisfaction.
- Analyzed customer feedback to refine services and address areas for improvement.
- Established vendor relationships to ensure quality supplies and competitive pricing.
- Managed day-to-day business operations.
Sales Manager
Wilks Tire & Battery Service
12.2021 - 02.2023
- Developed and implemented sales strategies to drive revenue growth across multiple channels.
- Trained and mentored team members on product features and effective sales techniques.
- Analyzed market trends to identify new business opportunities and competitive positioning.
- Collaborated with marketing teams to create promotional materials that enhanced brand visibility.
- Conducted regular sales meetings to review progress, share best practices, and motivate team members.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Sales Manager
Solideal USA /Michelin
01.2010 - 12.2021
- Developed and executed strategic sales plans to expand market share within designated territory.
- Analyzed market trends and competitor activities to identify new business opportunities.
- Cultivated strong relationships with key clients, enhancing customer satisfaction and retention rates.
- Implemented data-driven strategies using CRM systems to track sales performance and optimize processes.
- Negotiated contracts effectively, ensuring favorable terms while maintaining strong client relationships.
- Increased sales revenue by developing and implementing strategic territory plans.
- Established strong relationships with key clients, boosting customer retention rates.
- Tracked changing product lines to effectively meet dynamic market demands.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
- Drove team revenue totals by bringing in top sales numbers.
- Prepared sales presentations for clients showing success and credibility of products.
- Used Salesforce for customer data and inventory.
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
Timeline
Owner/Sales
On The Road Service
02.2023 - Current
Sales Manager
Wilks Tire & Battery Service
12.2021 - 02.2023
Sales Manager
Solideal USA /Michelin
01.2010 - 12.2021
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