Jeff Kritsky

Took the Lead Sampling Tech classes in February. Worked so far on one air quality lead removal job. It just a part time position as of now.

• Greeted customers and helped with product questions, selections and purchases.
• Helped customers complete purchases, locate items and join reward programs.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Maintained clean sales floor and straightened and faced merchandise.

• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Delivered packages to customer doorsteps and business offices.
• Contacted customers prior to delivery to confirm and coordinate delivery times.
• Loaded truck and properly secured items to prevent damage for deliveries.

• Built personal relationships with guests to promote positive experiences.
• Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
• Guided groups of up to 6 people on tours of pacific ocean.
• Developed tour programming to enhance guest experiences.

• Maintained high standards of customer service by building relationships with clients.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Determined client needs and financial situations by listening and scheduling fact-finding appointments.
• Approached potential clients by using direct marketing mailings and phone contacts.
• Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
• Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
• Built relationships with clients using active listening and issue resolution to provide excellent service.