Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jeff Lafond

Jeff Lafond

Operations Manager
Charlotte,NC

Summary

Forward-thinking Operations Leader with 11 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes, increasing productivity, and managing budgets. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

23
23
years of professional experience

Work History

Manufacturing Operations Leader

Corning Incorporated
05.2011 - 01.2023

May 2021 - Jan 2023: Maintenance Operations Manager

Mar 2017 - May 2021: Operations Manager

Feb 2015 - Mar 2017: Operations Supervisor

Feb 2013 - Feb 2015: Operations Production Supervisor

Sep 2012 - Feb 2013: Operations Safety Coordinator

Jun 2012 - Sep2012: Operations Lean Coordinator

May 2011 - Jun 2012: Operations Support Technician

During my time with Corning, my focus was on improving output through safety, quality, and teamwork while adjusting operational plans to meet business needs and identify cost savings opportunities.

Responsible for managing teams that varied in size from 19 to 184.

  • Effective Safety Champion by developing th Safety Coordinator role, implementing collaborative department safety meetings, and being a key stakeholder in the safety program.
  • Partnered with Quality to ensure our processes, equipment, and products fell within the Quality Architecture and consistently met or exceeded customer requirements.
  • Motivated and trained employees to maximize team productivity while providing the opportunity to identify employees with the right drive and attitude to mentor and groom into key roles.
  • Instrumental in leading and assisting projects on all levels to improve processes, receive new technology, or implement new systems.
  • Performed monthly operational reviews to understand how our business strategy affected revenue and optimized standard practices accordingly.

Special Operations Leader

U.S Air Force
06.1998 - 06.2009

Oct 2007-Jun 2009: Production Supervisor

Oct 2006 - Oct 2007: Avionics Quality Inspector

Sep 2005 - Oct 2006: Production Supervisor

Sep 2004 - Sep 2005: Production Supervisor

Jun 1998 - Sep 2004: Special Operations

While in the Air Force, I learned the importance of training, safety, quality, standard operating procedures, and teamwork.

Responsible for managing teams that varied in size from eight to 32.

  • Conducted frequent and ever-evolving training to ensure mission capable readiness.
  • Continuously analyzed Operational Risk Management to understand our operational parameters and rules of engagement.
  • Enforced regulatory and military policy compliance to improve workplace and employee safety and readiness.
  • Conducted root cause analysis in deficient areas to identify and resolve central issues.
  • Embraced relationships established with foreign alliances to improve mission capabilities and benchmark successful programs and procedures.

Education

Associate of Science - Electronics Engineering Technology

East Coast Polytechnic Institute University
Concord, NC
10.2013

Skills

  • Operations Analysis
  • Manage Budgets
  • Cultivating Productive Relationships
  • Operational Efficiency and Safety
  • Accuracy and Efficiency in Documentation
  • Operations Processes
  • Compliance Requirements
  • Project Management
  • Daily Operations Management
  • Continuous Improvement Projects
  • Microsoft Office
  • Overseeing Employees

Accomplishments

  • Developed comprehensive technical training program by partnering with Tooling U; created tailored training for equipment and processes specific to our site, closing all technical gaps and establishing a new certification program for all incoming technicians.
  • Partnered with Advent Design to implement Alternative Protective Measures to all 32 production lines allowing operators and technicians to safely access isolated areas without performing full lock out - tag out which impacts equipment uptime.
  • Supervised team of 170 personnel, which included six supervisors, two engineers, and six day support staff.
  • Operations receiver for two simultaneous major expansions which increased capacity by 33% in Core and 20% in Blankmaking, while maintaining focus on safety and ensuring production targets were met or exceeded.
  • Achieved department record $2.02M in cost savings through implementation of Supplies and Equipment Kanban system resulting in 42.43% improvement from prior year.
  • Documented and resolved Blankmaking lathe burnback upset which led to 75% reduction in monthly burnbacks ($18k monthly savings).
  • Assumed leadership of worst performing shift and by getting everyone's input and buy in they created a new operations playbook that established best practices and removed individual variables, resulting in the top performing shift and other shifts adopting our practice.

Timeline

Manufacturing Operations Leader

Corning Incorporated
05.2011 - 01.2023

Special Operations Leader

U.S Air Force
06.1998 - 06.2009

Associate of Science - Electronics Engineering Technology

East Coast Polytechnic Institute University

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Jeff LafondOperations Manager