JEFF L. ALLEN
Tech support/ sales
Tomball,TX
Summary
Sales and sales management professional with over twenty years of experience, excelling in customer relations and data entry at 18,000+ kph with a 99% accuracy rate. Experienced in vehicle sales and processing, with a focus on compliance with processing guidelines and quality control. Skilled in analyzing financial documents for borrower eligibility and proficient in title work and SWPPP regulations. Effective management capabilities evidenced by generating $160k in revenue and running a successful personal business for six years.
Overview
25
25
years of professional experience
Work History
Tech Support/sales
Asurion Call Center
03.2018 - 04.2025
- Maintained strong personal responsibility and self-motivation across multiple tasks.
- Excelled in fast-paced environments, delivering results under pressure.
- Collaboratively worked within teams, offering guidance and support to peers.
- Utilized critical thinking skills to solve complex problems and assess outcomes.
- Enhanced communication abilities through regular engagement with colleagues.
- Quickly adapted to new technologies, demonstrating proficiency in software applications.
- Showcased organizational skills and attention to detail in all assignments.
- Exhibited friendliness and respect, promoting a collaborative work culture.
Sales
GOSOLUTIONS
09.2016 - 05.2018
- Responsibilities answer high volume of incoming calls. Determine customers needs for wanting to change internet and tv services. Provide options how i can save customers money and increase product. Up selling additional phone, insurance, and financial services.
Sales
Planet ford I-45
10.2015 - 08.2016
- Responsibilities include auto sales. Determining customers needs and wants for vevehicle test drive, demonstration features. Pull credit reports, and find lenders to determine payments and financing terms. After negociating agreed terms, impliment after market sales and final financial agreement. Delivery of detailed sold vehicle
Inspector/Advisor
ECO Construction
05.2015 - 05.2015
- Responsibilities included corporate commercial sales, inspections of large construction sites, advising project managers on all current and up to date SWPPP laws to prevent fine incursion, obtaining and signing of all federal documentation including but not limited to: permits, activity logs, and SWPPP book. In addition to those, customer relations with city, state and county inspectors, dealing with any problematic clients or environmental infractions.
Account/Assistant Store Manager
AARON'S Sales and Leasing
01.2008 - 03.2011
- Responsibilities included the management of all accounts, sales, schedule payments, deliveries, returns, collections of all overdue accounts, or reposession of goods, management of sales floor staff from 5 to 25, and store operations. Opening and closing procedures, negotiation of financial terms.
Sales and Assistance Store Manager
Circuit City
03.2006 - 12.2008
- Sales and customer service, training that educated staff on detailed knowledge of warranty information and specifications for all merchandising, weekly updates to staff on developments and upgrades of merchandise, overseeing requirements of all staff to be met within company guidelines, management sales floor and sales staff, acheived top salesperson in the region every month with sales over 100 k to be promoted to Store manager.
- (Store closed)
Owner/Proprietor
JLA Painting/Real Estate Investing
04.2000 - 01.2006
- Responsible for the generation of sales for residential painting, sheetrock and remodeling projects, calculations of estimates, scheduling of crews 10+, payroll and equipment, buy and acquire properties in order to sell to investors.
- Licensed, Insured and Bonded
Education
General
Tomball
Tomball, TXNorth Harris/ Blinn
Houston, TX / Bryan TXSkills
- Positive attitude
- Team collaboration
- Customer service
- Problem-solving
- Dependability
- Multitasking
- Communication skills
- Critical thinking
- Computer proficiency
- Decision-making
- Conflict resolution
- Time management
- Adaptability
Timeline
Tech Support/sales
Asurion Call Center
03.2018 - 04.2025
Sales
GOSOLUTIONS
09.2016 - 05.2018
Sales
Planet ford I-45
10.2015 - 08.2016
Inspector/Advisor
ECO Construction
05.2015 - 05.2015
Account/Assistant Store Manager
AARON'S Sales and Leasing
01.2008 - 03.2011
Sales and Assistance Store Manager
Circuit City
03.2006 - 12.2008
Owner/Proprietor
JLA Painting/Real Estate Investing
04.2000 - 01.2006
General
Tomball
North Harris/ Blinn
Similar Profiles
Clifford M Davis JrClifford M Davis Jr
Customer Service Supervisor at Asurion Call CenterCustomer Service Supervisor at Asurion Call Center
Breyonna HarperBreyonna Harper
Technical Support Representative at Asurion Call CenterTechnical Support Representative at Asurion Call Center
Ebony MillerEbony Miller
Remote Customer Solutions at Verizon, Asurion Call CenterRemote Customer Solutions at Verizon, Asurion Call Center
Jacob PhilogeneJacob Philogene
Team Leader at Panera BreadTeam Leader at Panera Bread
Yesenya RodriguezYesenya Rodriguez
Shift Lead at WalgreensShift Lead at Walgreens