Jeff Lemnah

Dynamic leader with a proven track record at ALTICE USA, driving product innovation and market expansion. Expert in product management and strategic planning, achieving a 15% revenue increase while optimizing P&L. Adept at cross-functional leadership and leveraging AI to enhance customer experience and retention.

• Consultant for The World Economic Forum at MIT, Harvard and Stanford
• Panel Speaker NACHA - The Electronic Payment Association
• Adopted Summer Youth Employment Program with The Council for Equal Rights in NY

• Optimum Mobile
• Breezeline Wireless
• EmailMyName
• Datashield VPN Service
• Privatephone Cloud Phone Service
• NetZero and Juno DSL
• NetZero Satellite Service
• Mysite Web Hosting
• Modecom
• Slate Tablet
• Mypoints Mobile Shopping App
• Memory Lane Digitized Yearbooks
• Accelerator
• NetZero 4G Wireless

• SVP, Business Transformation, JJA Media Group, South West, 09/01/24, Present, Provided advisory services to fiber builder in the South West territory, Developed launch plans for new services in edge out markets, Worked with GTM team to launch new services in hyper local markets
• Director, Product Management, BREEZELINE, a Cogeco Company, Boston, MA, 02/01/24, 09/01/24, Led development teams to launch new Mobile product that increased revenue by 12%, Managed digital and social marketing efforts, enhancing customer acquisition and brand engagement, Directed product roadmap and refined functional requirements, resulting in faster time to market, Oversaw month end closing and budgeting, optimizing operational efficiency by 10%, Established customer pilot programs that accelerated product adoption and refined integration feedback loops
• Vice President, Product and Operations, ALTICE USA, Optimum, New York, NY, 10/01/18, 02/01/24, Spearheaded development and launch of LTE, 5G and IOT product lines, boosting market share by 8%, Directed diverse product portfolio and built high-performing team of Product Managers, achieving a 15% revenue increase., Championed go-to-market strategies across digital channels, driving sizeable customer adoption, Collaborated with Executive Leadership to prioritize product initiatives, optimizing resource allocation amid budget constraints while managing full P&L across Mobile, Built and scaled multiple teams across Product, Operations and Fraud, contributing to $800M in sales, Leverage AI, SaaS and customer success insights to enhance product strategies and retention rates, Negotiated OEM agreements with Apple, Samsung and Motorola, Developed Fraud prevention schemes and assembled 3rd party data sources resulting in $4 million in annual savings, Constructed business rules, price plans, loyalty program and device offers to support portfolio of products and services
• Senior Vice President Product & GM, UNTED ONLINE INC., Woodland Hills, CA, 11/01/16, 09/01/17, Responsible for $200+MM MVNO, eCommerce and internet access businesses, reporting directly to the CEO, Led Product Development teams, Technology, Operations, Billing, and Marketing, improving margins in a high cash flow business, while increasing top line revenue, Managed P&L with focus on increasing subscriber acquisition, user engagement, revenue and EBITDA, Conceived and maintained product roadmaps and overall product strategies, Led monetization of unused intellectual property and other assets resulting in more than $1 million in additional cash flow, Renegotiated carrier agreements resulting in $118 million in savings, Worked directly with CEO and Board to position the company for eventual strategic sale to B. Riley Financial (NASDAQ:RILY) for $170 million
• Senior Vice President, Product & Operations, UNTED ONLINE INC., Woodland Hills, CA, 10/01/02, 11/01/16, Launched successful MVNO business, pivoting company into one of the largest Mobile Broadband operators, Launched new DSL broadband business acquiring 65,000 net BB customers within 2 yrs, Managed vendor relationships, strategic planning, P&L, forecasting, capacity planning, network performance, call center and IVR deployment, Developed and implemented alternative payment methods increasing company's subscriber growth by $7 million annually, Negotiated wholesale agreements with Clearwire, Sprint and Verizon, Secured hardware deals with Apple and numerous OEM manufacturers, Acquired 70,000 net wireless broadband customers with more than 300,000 device sales, Structured and negotiated critical strategic partnerships for distribution, billing and licensing, including device manufacturing in China, Managed inbound call center in US, India, Philippines, including Customer Service, Inbound Sales, Retention and Technical Support