Jeff Leonard
Littleton,CO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
28
28
years of professional experience
Work History
Director Platform Infrastructure
Sutherland Global
2022.01 - Current
- Hands on experience with Google cloud, platform, Linux administration, and site reliability engineering (SRE).
- Focus on content delivery networking and automated configuration management using DevOps tools.
- Strong knowledge of networking concepts and application protocols. Focus on site hosting techniques cache/proxy technologies.
- In-depth knowledge of Ansible and Python scripting for platform automation.
- Expertise in meeting complex infrastructure requirements such as networking, DNS, SSL, firewalls, load balancers.
- Experience with public cloud engineering and architecture (AWS, Google, Azure/DevOps).
- Advanced troubleshooting skills and proficiency in working with complex data analytics using tools like Splunk, Elastic Stack, AppDynamics, and Dynatrace.
- Well spoken communication skills, excels at problem-solving, general negotiation, and interpersonal skills. Expert-level knowledge of managing and debugging Unix/Linux systems.
Director And Principal Architect
Lumen Technologies
2016.05 - 2022.01
- Utilized open-source tools to automate AWS cloud, resulting in decreases in operational costs and improved scalability.
- Led collaborative teams in managing server configurations, application support, and agile workflow, resulting in increases in deployment efficiency.
- Optimized database usage and Elasticache usage to reduce response time and improved overall system performance, leading to enhanced user experience and increased productivity.
- Improved big data analytics solution, reducing processing time and enabling faster decision-making, leading to improved operational efficiency and cost savings.
Principal Engineer
Charter
2015.11 - 2016.05
- Trained staff members and improved engineering application processes.
- Reviewed plans, documents, and related materials to assess projected actions and advise on changes.
- Applied DevOps and general support best practices in daily tasks for efficiency and accuracy.
- Created specialized teams to support complex or new projects.
- Inspected large AWS deployments and recommended key updates.
Principal Architect
Century Link
2000.10 - 2015.11
- Technical and team lead on quality assurance. Delivered quality assurance for first to market applications.
- Tested IT systems, IP Multimedia Core Network Subsystem (IMS) , Advanced Intelligent Network (AIN) , SS7, Unified Communications, private cloud computing with KVM/VMware, media resource functions, and large-scale in-house developed middleware/SAAS solutions.
- Oversaw pieces of lab installation, project planning, test plan development, code review, test execution, requirements gathering, handoff documentation and widespread ownership of non-standard designs.
- Reconciliation of network issues that fell outside of standard capacity planning budgets.
- Produced detailed design, planning guides, network impact statements, annual budgets, authored technical publications, network deployment plans, implementation strategy assessments, cost analysis, and business cases.
Systems Engineer
Lucent Technologies
1999.02 - 2000.01
- Contract work to upgrade and develop configuration sales support systems for Lucent PBX communications servers.
- Developed, upgraded, and maintained enterprise-level configuration toolsets. Including rule-based SQL database engines to configure customer equipment.
- Deployments were continuous integration release cycles that followed agile methods.
- Performed analysis on technical guidelines to identify configuration rules for software and hardware with communications server products.
- Single point of contact for development handoff, research, test, and leading other systems engineers on installs.
Business Software Systems Analyst
Mci World Com
1996.12 - 1999.02
- Business Systems Analyst for call center tracking and reporting systems. Supported enterprise customers with call center business analytics and traditional reporting systems.
- Developed and maintained product requirements, analysis, and data derivation from strings of binary call detail records on backbone telecommunications equipment.
- Authored business cases, funding plans and business requirements from data that was mined from switch data output.
- Coordinated code reviews, project releases, and product requirement reviews. Tracked product change controls.
- Developed statements of work, assessments for approval, risk assessments and budgetary requests.
Education
Masters Information Technology Management -
University Of Denver
Denver, CO06.2006
Bachelor Of Science -
Colorado State University
Fort Collins, CO06.1998
Skills
- Account Reconciliation
- Action Planning
- Agile Software Development
- Amazon Elastic Compute Cloud
- Amazon Web Services
- Analysis
- Annual Budget Planning
- Apache Cassandra
- Application Management
- Application Server
- AWS CloudFormation
- Best Practice
- Big Data Analytics
- Business Analytics
- Business Case
- Business Requirement
- Business Transaction
- Cloud Computing Architecture
- Code Review
- Communication Server
- Computer Network
- Continuous integration
- Contract Management
- Coordination
- Cost Analysis
- Customer Experience
- Database Design
- Data Center Capacity Planning
- Data Security
- Detail Design
- DevOps Operations
- Documentation Development
- E-commerce
- Elastic Load Balancing
- Emerging Technologies
- Focused
- Graphic Design
- Industry Standards
- Information Technology Infrastructure
- IP Multimedia Subsystem
- Knowledgeable
- Management
- Marketing
- Memcached
- Network Design
- Network Provisioning
- Numerical Analysis
- Online Search
- Ownership
- Performance Analysis
- Planning Process
- Product Requirements Document
- Product Specification
- Project Planning
- Project Work
- Public Cloud Platform
- Quality Control
- Reporting Software
- Requirements Elicitation
- Research
- Risk Analysis
- Scalability
- Script Automation
- Signaling System 7
- Single Point of Contact
- SQL
- Statement Of Work
- Systems Design
- Teamwork
- Technical Documentation
- Telecommunications Equipment
- Test Execution
- Test Planning
- Troubleshooting
- Unified Communication
- Use Case
- Virtual Private Cloud
- Web Server
Personal Information
Title: Director and Principal Architect
Timeline
Director Platform Infrastructure
Sutherland Global
2022.01 - Current
Director And Principal Architect
Lumen Technologies
2016.05 - 2022.01
Principal Engineer
Charter
2015.11 - 2016.05
Principal Architect
Century Link
2000.10 - 2015.11
Systems Engineer
Lucent Technologies
1999.02 - 2000.01
Business Software Systems Analyst
Mci World Com
1996.12 - 1999.02
Masters Information Technology Management -
University Of Denver
Bachelor Of Science -
Colorado State University
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