Bachelor of Science - Computer And Information Sciences
University of Wisconsin - Milwaukee
Milwaukee, WI 09.2016 - 2021.12
Jeff Leszczynski
IT Project Manager Or Program Manager
Muskego,WI
Summary
Resourceful Project Manager with 15 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in technical related experience in Healthcare, Managed Service Provision, and Continuing Education fields. Reputation to be known as someone who excels mentoring, training, and empowering team members so each one can excel in their performance.
Proficiencies
Microsoft: Office 365 (Word, Excel, PowerPoint, Outlook, Access, MS Project, Visio, Teams, & OneNote), Windows (XP up to 11), Server (2008 and 2012), SharePoint, Visual Studio, PowerBI, System Center Configuration Manager, Azure Active Directory (now Entra ID), Exchange, Group Policy, DNS, DHCP.
McAfee (Endpoint Protection), Webroot, Absolute, WinMagic SecureDoc, Bitlocker, CrowdStrike, Beyond Trust, USMT, Computer Associates SMS and ITAM, ServiceNow (ITSM, ITAM, HAM and SAM), Spiceworks (Inventory and Helpdesk), ConnectWise Manage and Control, AutoTask Project Management, LogMeIn Rescue, Zoom, Carbonite, Mozy, 3CX, Five9, Adobe Creative Cloud, Cisco, Aruba, InfoBlox, SQL, ITGlue, Waterfall and Agile system methodology, Scrum knowledge, Report Metrics and Control Reporting, ITIL Foundation training, and familiarity with Project Management Body of Knowledge (PMBOK).
Skills
Project planning and development
Education
Certification
Project Management Professional Preparing for Exam - Expected completion - 1st Qtr. 2024
Work History
IT Project Coordinator
Elevity - Multi State Managed Service Provider
Brookfield, WI
11.2022 - 11.2023
- Coordinated projects including scheduling engineer service calls, client meetings and internal review of planned and existing projects.
- Identified plans and resources required to meet project goals and objectives.
- Met project deadlines without sacrificing build quality or workplace safety.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Provided detailed project status updates to stakeholders and executive management.
Technical Support Administrator
Advocate Aurora Health - Top 10 Health Care System
Milwaukee, WI
05.2019 - 03.2022
- Coordinated Projects within Central Support Operations Hardware department for 220 Wisconsin locations of Advocate Aurora
- Directed temporary staff onsite for Lifecycle Projects
- Coordinated logistics for full equipment lifecycle replacement, from requisitioning equipment to distribution including installation of over 10,000 devices each year, and disposal of legacy equipment
- Performed implementation of ServiceNow Hardware Asset Management module, incorporating physical inventory management of all assets within central warehouse
- Developed sound business practices and procedures for ordering of new and replacement equipment
- Identified cost reduction and/or cost avoidance opportunities to successfully execute project initiatives delivering cost savings that aligned with project budgets
- Extracted and processed key-related information to analyze, allowing to draw conclusions and/or summarize results
- Provided project related insight to site teams
- Presented direction and guidance related to implementation configurations and resolving key project issues.
Data Network Specialist
Advocate Aurora Health - Top 10 Health Care System
Milwaukee, WI
08.2014 - 05.2019
- Performed Project coordination for examples such as department or individual equipment moves
- Coordinated with caregivers to understand performance issues and knowledge, to assist and solved issues quickly and efficiently, enhancing trust between IT and departments
- Troubleshooting configuration and hardware issues with switches, routers, end-user devices, and printers.
- Upgraded network software and hardware for optimized performance.
System Administrator
Quest CE - Continuing Education Management
Milwaukee, WI
10.2009 - 05.2014
- Executed full Project Management for replacement of legacy servers including migration of data
- Performed full IT lifecycle management of related components including Software, Servers, Printers, End-User Devices, Networking, Wireless Access Points, Virtual Meeting, Electronic Displays, Offsite Co-Location, Disaster Recovery Readiness and Physical Location, Hybrid Telecom, VoIP, Security Backups, Anti-Virus, Firewall, Archived Email Databases, SQL Database, and Electronic CRM
- Managed creation of PDF forms using SQL data to pre-populate forms for onsite training classes, used in confirming state mandated service hours for clients to remain in compliance
- Orchestrated Manual upgrade of Operating Systems within a 24-hour period for entire company.
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