Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Work Preference
Interests
Websites
Timeline
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Jeff  Lewis

Jeff Lewis

Director of Retail Store and Warehouse Operations
Enumclaw,WA

Summary

Highly accomplished and dynamic retail and facilities operations leader with over 30 years of experience driving significant improvements in sales, systems, processes, and personnel. Proven ability to enhance operational efficiency, implement safety initiatives, and excel in high-pressure environments. Adept at strategic planning and effective leadership fostering a high performing team culture while offering world class customer service.

Overview

39
39
years of professional experience

Work History

Retail Store Operations Manager

Carpinito Brothers
08.2022 - 10.2024
  • Initiated a hiring process which led to a decrease in labor expense by 6%.
  • Developed a safety program which was applied over all associates on all of the company's platforms.
  • Implemented loss prevention measures, reducing shrinkage and improving overall store profitability.
  • Increased sales by 5% with impactful displays and promotions.
  • Managed inventory levels for optimal product availability, minimizing stockouts and overstock situations.

Director of Operations

Quality Food Center - QFC
10.1986 - 08.2022

Senior Corporate Deli Director,

  • Supervised marketing, merchandising and field operations generating over $75 million annually in a multi-unit setting.
  • Guided multiple high performance teams resulting in 78% employee retention with the ability to adapt to changing landscapes with efficiency and accuracy.
  • Developed corporate merchandising and sales directives ensuring store and employee success.

Retail Store Operations Manager

  • Championed process improvements in a 40,000 sq. ft. store through the adoption of Lean methodologies, enhancing productivity across all departments.
  • Increased sales over 5%.
  • Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.

Corporate Commissary Director - Food Production Warehouse/Distribution Center

  • Increased sales approximately 300% over 5 years via streamlined processes, increasing capacity and customer feedback.
  • Monitored budget and optimized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.

Corporate Human Resources Specialist

  • Designed and implemented a new hire training program that serviced over 5000 new hires increasing 1 year increasing new hire retention by 38%.

Human Resources Specialist

Hyatt Regency-Los Angeles International Airport
05.1985 - 09.1986
  • Coordinated employee training programs to boost skills development and improve overall performance.
  • Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
  • Developed performance management systems that allowed for accurate tracking of employee progress and goal achievement.

Education

Bachelor of Arts - Business Administration And Management

Washington State University
Pullman, WA
05.1985

Skills

  • Strategic planning
  • Effective leader
  • Multi-unit management
  • Customer service
  • Inventory control
  • Productivity improvements
  • Personnel recruitment, training and development
  • Teamwork and collaboration
  • Operations management acumen
  • Workplace health and safety
  • Local, state and federal regulatory compliance
  • Emergency preparedness and rapid response

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Career advancementWork-life balanceCompany Culture

Interests

Volunteer Back Country Trail Maintenance Crew Leader - Washington Trails Association (WTA)

Volunteer Back Country Trail Maintenance Crew Member - Pacific Crest Trail Association (PCTA)

Timeline

Retail Store Operations Manager

Carpinito Brothers
08.2022 - 10.2024

Director of Operations

Quality Food Center - QFC
10.1986 - 08.2022

Human Resources Specialist

Hyatt Regency-Los Angeles International Airport
05.1985 - 09.1986

Bachelor of Arts - Business Administration And Management

Washington State University
Jeff Lewis Director of Retail Store and Warehouse Operations
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