Jeff Linnemeier
Brooklyn,NY
Summary
Capable retail professional experienced with accessory vehicle electronics, including navigation, security and communication systems. Detail-oriented in diagnosing and solving problems while working efficiently and communicating openly with team members. Bringing 20 years of experience as well-qualified and hardworking associate.
Knowledgeable customer service professional with demonstrated talents in vehicle equipment installations and repairs. Skillfully evaluate customer needs, locate issues and repair malfunctions to complete high-quality work exceeding customer expectations. Well-organized and diligent with methodical approach.
Overview
24
24
years of professional experience
Work History
Electronics Repair Technician
Self Employed Web
Associate
Planet Fitness
04.2023 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Clean an maintain equipment and locker rooms
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Seasonal Worker
Lush Cosmetics
10.2022 - 01.2023
- Maintained relationships with customers to maximize sales opportunities.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Greeted customers and offered assistance for increased customer satisfaction.
- Worked varied hours to meet seasonal and business needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Commercial Sales Manager
Oreily's Auto Parts
11.2018 - 01.2022
- Motivated team to meet and exceed sales goals.
- Responded to customer feedback in professional and constructive way.
- Collaborated with local companies to meet diverse customer needs for [Type] products.
- Provided extensive leadership by effectively communicating strategic goals and plans.
- Analyzed sales data and developing strategies and action plans.
- Provided local market insight and identified trends.
- Traveled to different companies to negotiate large sales and contracts.
- Built relationships with customers and community to establish long-term business growth.
- Assist commercial customers with selecting correct parts.
- Dispatch drivers to pickup and deliver parts to customers.
- Source parts for customers.
- Manage customer charge accounts.
Retail Sales Associate
Oreily's Auto Parts
12.2016 - 09.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Managed cash register after end of shift to balance and record accurate transactions.
- Utilized upselling techniques to promote additional products and increase sales.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
Electronics Repair Technician
Self Employed Web
11.2012 - 12.2016
- Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
- Tracked diagnostic results and collaborated with managers to resolve issues.
- Installed new wiring and connections to complete connections and bypass cable faults.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Live Nursery Specialist
Lowes Home Improvment
05.2010 - 11.2012
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Order and maintain live nursery plants
- Maintain detailed inventory of live merchandise.
- Build and maintain relationships with distributors.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
Hardware Department Manager
Lowes Home Improvment
03.2009 - 05.2010
- Engaged associates in daily operations through open communication and upbeat team meetings.
- Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Paint Department Sales Associate
Lowes Home Improvment
10.2007 - 03.2009
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
- Operated POS system to total purchases and receive and process cash, credit and debit card payments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Front End Manager
Lowes Home Improvment
04.2005 - 10.2007
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Oversaw cashier operations, bookkeeping and security.
- Maintained strong customer relations and effective customer service standards.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Trained team members in successful strategies to meet operational and sales targets.
- Coached employees through day-to-day work and complex problems.
- Motivated employees to perform at peak productivity with morale-boosting programs.
- Worked with security staff and law enforcement on shoplifting and vandalism response.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Electronics Technician
National Auto Radio
08.1999 - 11.2004
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
- Troubleshot and resolved equipment failures to reduce operational disruption.
- Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
- Assembled, tested and maintained components and systems for high-performing electronics.
- Diagnosed and repaired complex faults within target timeframes.
- Monitored and tested equipment performance to diagnose and resolve problems.
- Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.
- Calibrated electrical components and systems to optimize performance.
- Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
Education
Associate of Science - Electrical, Electronics Engineering Technologies
ITT Technical Institute
Fort Wayne, IN01.2000
High School Diploma -
Northrop High School
Fort Wayne, IN06.1995
Skills
- Mobility Devices
- Voltage Meters
- Electronics Manufacturing
- Video Equipment
- Meter Calibration
- Rewards Programs
- Service Calls
- Credit Card Transaction Processing
- Preventive Maintenance
- Electrical Mechanics
- Material Inventory
- System Layouts
- Instrument Test Equipment
- Safety Protocols
- Accurate Estimates
- Electrical Installations
- Merchandise Sales
- Company Standards
- Billing Procedures
- Cash Register Operations
- POS Transactions
- Work Orders
- Programmable Logic Controllers
- Company Safety Procedures
- Telecommunications Systems
- Tools Cleaning
- Detailed Documentation
- Safe Driving
- Price Changes
- Interpreting Schematics
- Parts Replacement
- Lockout and Tagout Procedures
- Customer Satisfaction
- Basic Tools
- Power Supplies
- Calculations and Analysis
- Equipment Maintenance
- Service Records
- Quality Assurance
- New Installations
- Help Desk
- Telephone Support
- Customer Accounts Management
- Hand and Power Tools
- Equipment Dismantling
- Supply and Parts Ordering
- Maintain Equipment
- Technical Documentation Interpretation
- Vendor Management
- Order Parts
- Data entry
- Photo shop
- Windows
- Computer Building
- Hardware Trouble Shooting
- Problem Solving
- Merchandising
- Inventory Management
Computer Building, Digital Art, Painting, Custom Video Game Consoles
I enjoy building and repairing computers, I enjoy creating digital and physical art. I use both my art and electronics skills to create one of a kind custom video game consoles.
Timeline
Associate
Planet Fitness
04.2023 - Current
Seasonal Worker
Lush Cosmetics
10.2022 - 01.2023
Commercial Sales Manager
Oreily's Auto Parts
11.2018 - 01.2022
Retail Sales Associate
Oreily's Auto Parts
12.2016 - 09.2018
Electronics Repair Technician
Self Employed Web
11.2012 - 12.2016
Live Nursery Specialist
Lowes Home Improvment
05.2010 - 11.2012
Hardware Department Manager
Lowes Home Improvment
03.2009 - 05.2010
Paint Department Sales Associate
Lowes Home Improvment
10.2007 - 03.2009
Front End Manager
Lowes Home Improvment
04.2005 - 10.2007
Electronics Technician
National Auto Radio
08.1999 - 11.2004
Electronics Repair Technician
Self Employed Web
Associate of Science - Electrical, Electronics Engineering Technologies
ITT Technical Institute
High School Diploma -
Northrop High School