Resourceful Crew Lead known for high productivity and efficient task completion. Possess specialized skills in team leadership, operational management, and conflict resolution. Excel in communication, adaptability, and problem-solving, ensuring goals are met with precision.
Overview
15
15
years of professional experience
Work History
Crew Lead
National Property Solutions Group
Newark, NJ
07.2021 - 05.2024
Trains and guides team members to complete computer installations in Amazon Warehouses.
Ensures that all products and equipment we install are fully functional.
Obtained scissor lift license and completed installation of signs, technology, and other equipment on the ceiling.
Leads teams that build tables, install guard rails, deploy modules, and organize deliveries in preparation for the opening of Amazon warehouses.
Maintains and repairs tools and equipment as necessary.
Director of Store Operations
Modern Propane
Lodi, NJ
04.2018 - 04.2021
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety, and cleanliness.
Rotated merchandise and displays to feature new products and promotions.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Coordinated, efficient routes to avoid delays and optimize schedules.
Front End Supervisor
Best Buy
Union, NJ
08.2013 - 03.2018
Maintained accurate records of inventory, sales, and employees.
Trained new employees in customer service techniques and store policies.
Completed stockroom tasks by leading stock team, receiving and unpacking merchandise, and placing all products out on the sales floor.
Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends.
Prepared weekly employee work schedules for team members.
Used a consultative sales approach to understand customer needs and recommend relevant offerings.
Trained team members in successful strategies to meet operational and sales targets.
Scanning Coordinator
ShopRite
Garwood, NJ
01.2009 - 10.2013
Created and maintained accurate records of all scanned documents.
Completed price changes and maintained proper signage for product displays.
Conducted price audit scans and documented results in software.
Coordinated seasonal and promotional marketing collateral and executed signing packages.
Developed work schedules according to budgets and workloads, covering priority tasks.
Vendor Stocker
Kurt Weiss Greenhouses
Bloomfield, NJ
10.2011 - 08.2012
Maintained accurate records of all incoming and outgoing stock items.
Organized merchandise on shelves to optimize product visibility for customers.
Monitored inventory levels, restocked items as needed, and reported shortages to the supervisor.
Operated a forklift to move large quantities of products into storage areas.
Ensured that all safety protocols were followed when loading and unloading materials from trucks or moving them around the warehouse.
Education
High School Diploma -
Irvington High School
Irvington, NJ
06-2010
Skills
Employee Development
Budget Oversight
Reporting capabilities
Motivational Leadership
Project Management
Training and mentoring
Affiliations
National Society for Black Engineers: 2010- present
Students in Free Enterprise : 2011- present
Timeline
Crew Lead
National Property Solutions Group
07.2021 - 05.2024
Director of Store Operations
Modern Propane
04.2018 - 04.2021
Front End Supervisor
Best Buy
08.2013 - 03.2018
Vendor Stocker
Kurt Weiss Greenhouses
10.2011 - 08.2012
Scanning Coordinator
ShopRite
01.2009 - 10.2013
High School Diploma -
Irvington High School
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