Jeff Luedtke
Oak Creek,Wisconsin
Summary
Proven leader and strategic thinker from GPC (Napa), adept in driving sales growth and fostering team collaboration. Excelled in enhancing store performance through effective problem-solving, customer engagement, and staff development. Achieved consistent sales increases by implementing innovative merchandising and building customers trust. Demonstrates exceptional relationship-building skills, ensuring a loyal customer base and a motivated team.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
GPC (Napa)
05.2022 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
Education
MATC South Campus
Oak Creek, WISkills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Customer Relations
- Store Organization
- Retail Operations
- Team Building and Leadership
- Store Opening and Closing
- Attention to Detail
- Store operations
- Team Management
- POS Systems
- POS systems operations
- Hiring and Training
- Upselling and Cross Selling
- Pricing and Markdowns
- Display Setup
- Loss Prevention
- Employee Coaching
- Strategic Planning
- Relationship building and management
- Issue Resolution
- Stock Rotations
- Inventory counting
- Order Management
- Strategic Merchandising
- Assignment Delegation
- Operations
- Teamwork and Collaboration
- Team Leadership
- Decision-Making
- Staff training/development
- Staff Development
- Sales Tracking
- Relationship Building
- Inventory Tracking and Management
- Hiring and Onboarding
ASE
ASE Certified Parts Professional
Timeline
Assistant Store Manager
GPC (Napa)
05.2022 - Current
MATC South Campus