Jeff Lunsford
El Cajon,CA
Summary
Dedicated Residential Maintenance Trainer offering training and support solutions for Maintenance staff at any level, Enjoys collecting information on various learning systems to compare effectiveness and implement next-level approaches. Actively assesses expressed needs of individuals and community to guide program research, creation and delivery
Overview
18
18
years of professional experience
Work History
National Maintenance Trainer
Liberty Military Housing
02.2020 - 10.2022
- Developed a Maintenance Training Program from scratch for each New Hire and Implemented the required training nationwide
- Personally Trained Each New Maintenance Tech in our Southwest Marine Division for a 2 week period at all skill levels. Training consisted of safety, Maintenance Techniques, customer service, best practices, technology and hands on training
- Developed a "succession" program for Maintenance Staff nation wide as well as many specific training courses. i.e. Appliance training, Plumbing, Electrical, Mold Training etc.
Regional Maintenance Director
Liberty Military Housing
06.2012 - 02.2020
- Was Responsible for overseeing the Maintenance programs of all Southwest Marine Locations consisting of 14 sites witch included all Southern California locations as well as, Yuma AZ, Kansas City MO, Albany Georgia and Coleville CA
- Was Responsible for overseeing an managing over 350 maintenance team members conducting an average of 120k Service Requests per year and Turning an average of 52.3% of 12K single family homes yearly.
- Tracked maintenance activity using Yardi software to confirm compliance with industry requirements.
- Worked Closely with our USMC Partners to Ensure Compliance with our contractual duties and resolve any customer service issues within the region
- Assisted in the Developed of annual maintenance budgets for each district within the region and assisted each district in finding solutions to stay within budget throughout the year.
- Assisted in the development of annual Capital Budgets of between $40m and $70m and worked closely with our construction division to ensure project went smoothly and stayed within budget
- Was Responsible for overseeing Maintenance training of all Maintenance personal in the region including monitoring all Local, State, National and Marine Corps specific required annual training to ensure compliance.
- Was 1 of 2 individuals responsible for administering Annual Mold Training Nationwide and was personally responsible for overseeing the resolution of each mold incident within our Southwest Marine Division
District Maintenance Supervisor
Liberty Military Housing
09.2004 - 06.2012
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Managed between 8-17 maintenance personal on 8 different properties between 2004 and 2012 scheduling all service requests, turned homes, capitol projects, staff schedules and "on call" schedules
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Provided guidance to management regarding project bids for onsite improvements.
- Negotiated contracts with vendors for cost-effective materials procurement.
Education
GED -
Garfield IDLC
San Diego, CASkills
- Materials Preparation
- Student Engagement
- Online Instruction
- Curriculum Planning
- Course Development
- Lesson Planning
- Classroom Oversight
- Program Management
- Proficient in Word, Excel, Yardi, Powerpoint, Google Drive, Sheets and Docs
Timeline
National Maintenance Trainer
Liberty Military Housing
02.2020 - 10.2022
Regional Maintenance Director
Liberty Military Housing
06.2012 - 02.2020
District Maintenance Supervisor
Liberty Military Housing
09.2004 - 06.2012
GED -
Garfield IDLC