Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeff Lynn

Athens

Summary

Hospitality professional with a proven track record in delivering exceptional customer service. Demonstrates agility in managing assignments and swiftly resolving client issues. Recognized for unwavering commitment to quality, contributing to enhanced guest satisfaction and loyalty. Aiming to leverage expertise in a dynamic environment to drive operational excellence.

Overview

9
9
years of professional experience

Work History

Front Store Supervisor

CVS Pharmacy
Athens
06.2023 - Current
  • Conducted weekly inventory counts to monitor stock levels.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Processed customer payments quickly and returned exact change and receipts.
  • Greeted customers promptly and responded to questions.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Informed customers of in-store promotions or pricing specials.

Delivery Driver

DoorDash
Athens
02.2024 - 01.2025
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Navigated routes with relevant map programs and GPS systems.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.

Parking Attendant

The Cosmopolitan
Las Vegas
06.2018 - 03.2023
  • Observed safety protocols at all times while performing job duties.
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Greeted customers and provided information about parking fees, regulations and services.
  • Provided assistance to disabled drivers by escorting them to their vehicle when requested.
  • Monitored parking area for safety, security and general customer concerns.
  • Assisted other staff members with various duties as requested by management.
  • Resolved customer complaints in a professional manner while following established guidelines.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Logged assigned vehicle tags in specified software.
  • Monitored entrances, exits and lots to ensure compliance with parking policies.

Courtesy Clerk

Albertsons
Maryland Parkway
05.2016 - 03.2017
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Worked as part of a team to meet daily goals for stocking shelves, cleaning.
  • Stocked shelves with merchandise, rotated products, and removed expired items.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Followed proper food safety procedures when stocking refrigerated items.
  • Directed customers to product locations throughout store to help find requested items.
  • Took unwanted items from checkout to proper location.
  • Delivered exceptional customer service by greeting customers and directing to desired items.
  • Conducted regular sweeps of the facility to collect stray carts.
  • Swept floors and removed trash from store premises on a regular basis.
  • Collected shopping carts and baskets from inside and outside store.
  • Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.

Education

High School Diploma -

Liberty High School
Las Vegas, NV
06-2015

Skills

  • Customer service
  • Point-of-sale operation
  • Inventory management
  • Cash handling
  • Promotional awareness
  • Team leadership
  • Conflict resolution
  • Communication skills
  • Route navigation
  • Parking management
  • Employee training
  • Visual merchandising
  • Sales promotion
  • Store operations
  • Professionalism
  • Customer service management
  • Cash handling accuracy
  • Point of sale systems
  • Attention to detail
  • Problem-solving skills

Timeline

Delivery Driver

DoorDash
02.2024 - 01.2025

Front Store Supervisor

CVS Pharmacy
06.2023 - Current

Parking Attendant

The Cosmopolitan
06.2018 - 03.2023

Courtesy Clerk

Albertsons
05.2016 - 03.2017

High School Diploma -

Liberty High School

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