Jeff Maloney
Cleveland,Ohio
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Sachsenheim Hall
08.2019 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Bartender
Sachsenheim Hall
08.2019 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Assisted with inventorying beverage stock and bar supplies.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Cook
Sachsenheim Hall
03.2006 - 08.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Managed opening and closing shift kitchen tasks.
Bartender
The Hill Pub
06.2013 - 12.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Laborer Worker
Precision Disaster Recovery
06.2008 - 02.2013
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Organized materials, tools, and equipment to supply team members.
Asbestos Abatement Worker
A & D Contracting
05.2011 - 10.2011
- Removed asbestos using hand and power tools or specialty equipment.
- Secured and contained asbestos and hazardous materials for transport.
- Collected waste in approved disposal bags and sealed with correct procedures.
- Utilized personal protective equipment during building demolition and asbestos removal.
Education
James Ford Rhodes High School
Cleveland, OhioJoseph M Gallagher
Cleveland, OHMckinley Elementary
Cleveland, OhioSkills
- Staff Management
- Closing and Contract Negotiations
- Customer Relations
- Cost Control
- Staff Training
- Staff Supervision
- Shift Coverage
- Directing Team Members
Timeline
Assistant Manager
Sachsenheim Hall
08.2019 - 08.2023
Bartender
Sachsenheim Hall
08.2019 - 08.2023
Bartender
The Hill Pub
06.2013 - 12.2019
Asbestos Abatement Worker
A & D Contracting
05.2011 - 10.2011
Laborer Worker
Precision Disaster Recovery
06.2008 - 02.2013
Cook
Sachsenheim Hall
03.2006 - 08.2023
James Ford Rhodes High School
Joseph M Gallagher
Mckinley Elementary
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